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Grand Smokies Resort Lodge

2.5 star property
Pet-friendly hotel connected to the convention centre in Pigeon Forge with free parking

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Lobby sitting area
Exterior
Iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
The price is HK$545
HK$611 total
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Queen Suite

Iron/ironing board, free WiFi

Double Queen Suite

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Iron/ironing board, free WiFi

Queen Kitchen Fireplace

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

Iron/ironing board, free WiFi

King, Jetted Spa Tub, Suite

Highlights

Balcony
Private hot tub
Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

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About the area

Map
2385 Parkway, Pigeon Forge, TN, 37863

What's nearby

  • Christmas Place - 7 min walk
  • Titanic Museum - 11 min walk
  • Hatfield and McCoy Dinner Show - 15 min walk
  • Island at Pigeon Forge - 3 min drive
  • LeConte Center at Pigeon Forge - 4 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

Hotel near Titanic Museum
Close to Island at Pigeon Forge, Grand Smokies Resort Lodge provides amenities, such as a fireplace in reception and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with a waterslide
  • Free self-parking
  • A 24-hour front desk, a lift and meeting rooms
  • A TV in reception, a banquet hall and a gift shop
Room features
All 160 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers and shampoo
  • TVs with cable channels
  • Heating, daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are available for USD 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Does Grand Smokies Resort Lodge have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM to midnight.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on 22 Jan 2025 start from HK$544.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Smokies Resort Lodge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Grand Smokies Resort Lodge?

Self-parking is free at this property.

What time is check-in at Grand Smokies Resort Lodge?

Check-in start time: 4:00 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Smokies Resort Lodge?

Checkout is at 11:00 AM.

Where is Grand Smokies Resort Lodge located?

Situated on the Strip, this hotel is within a 15-minute walk of Biblical Times Dinner Theater and Titanic Museum. Island at Pigeon Forge is 1.2 mi (1.9 km) away.

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 244 out of 495 reviews" "
Rating 8 - Good. 116 out of 495 reviews" "
Rating 6 - Okay. 74 out of 495 reviews" "
Rating 4 - Poor. 39 out of 495 reviews" "
Rating 2 - Terrible. 22 out of 495 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Naomi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from a distinct smell when walking in (not pleasant but you get over it) I actually really liked this place. It was close to everything, staff was nice, and the room was clean (which is most important). I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience at this resort. We will definitely stay here again!!
Stayed 2 nights in Dec 2024

8/10 Good

Johnny

Yes
Stayed 2 nights in Jan 2025

10/10 Excellent

Kita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There were no USB outlets, I found two different strands of hair and the lamp was extremely dusty! Other than that I enjoyed my stay! The jetted tub was amazing!
Stayed 2 nights in Jan 2025

4/10 Poor

athena

Travelled with partner
Disliked: Cleanliness, amenities
My room was very dirty as far as the floors and dust . The lamp on the end table was covered in dust. We pulled out the end tables the tv stand and the desk and there were 2 inches of filth on the floor. There were dying ants that kept showing up in the bathroom and the jetted tub. There was a pill under the headboard. I brought it all to the front desks attention and nothing changed. They also said they had no notes about by my issues in their system when I checked out and complained. They said I can do the survey Expedia sends me to voice my complaints. Also the free breakfast in the buffet across the street was understaffed also dirty and ran down and the food was not good. I would rather eat a breakfast at days inn then the food they served. The room was also very dated. Elevator had the same trash in it all day. Pool area not as pictured on website. Was over chlorinated and had no exhaust in the pool area and was all fogged in and I could not breathe in the foggy chlorinated air. The hotel and the restaurant both look like they are two months away from shutting down and the employees do not care about their jobs or the customers on the property. Whomever runs the housekeeping team is very ineffective. Most of the staff doesn't speak English so you cannot talk to them. The continual slamming of doors in the early morning was very annoying as well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The gentleman working the night shift on the desk was a gem!!! Arcade area, decent pool and slides. Room was clean. Close to alot of different activities and restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and everything about it
Stayed 2 nights in Jan 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back again one day!
Stayed 2 nights in Dec 2024

6/10 Okay

Patty

Travelled with family
My first issue is that It advertises FREE Buffet Breakfast. Not true. Only 2 adults from the room get the free breakfast. Children are half price which is 9.00 each and there are no drinks included. You have to pay for every thing except water. There is alot of construction/remodeling going on. The room we were given had not been remodeled. Also my balcony over looked the roof of another building that was connected to the building I was in. Anyone from another room could walk across roof and come right onto my balcony, I Paid 800. for 5 nights to be given worst room ever. I feel if I had not booked through a third party, Expedia, I would have been given a better room. everything needs deep cleaning, corners of everything dirty, found trash under head side of bed, and hair in floor under sink in bathroom, I chose to not have maid service while there because was no in room safe. There was alotof noise all night every night, kids screaming, adults laughing loudly, etc. etc I do not plan to ever stay there again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean. Friendly staff and easy check in/ out. Was some construction debris from remodeling. Overall a very pleasant stay. Will go back again and take the grand kids
Stayed 1 night in Dec 2024

10/10 Excellent

Wonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room right of the elevator fire place kitchen next to being at home.
Stayed 3 nights in Dec 2024

6/10 Okay

Katherine

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
View from our second floor balcony is a wall. We were informed that there would be construction, but not that I would find two men directly outside of my second floor windows when we awoke in the morning. Staff was not very friendly and seemed annoyed by questions. Was charged differently for breakfast each morning. Pool was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Staff & service, property conditions & facilities
We really enjoyed our stay the room met all of our needs and was very clean I enjoyed my early mornings sitting by the fireplace in the lobby drinking coffee
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Just a very great place friendly staff very nice lobby and casual area
Stayed 4 nights in Dec 2024

8/10 Good

Steven B

Travelled with partner
With all the work being done nails were all over in the parking lot which we got a flat tire. Had to go to local Ford Store to have it repaired.
Stayed 1 night in Dec 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay. We'll be back.
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with partner
Liked: Amenities, property conditions & facilities
The breakfast was a next Buffet
Stayed 4 nights in Oct 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities
Room was dirty , jucuzzi had stains not the best experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Katlin

Stayed 3 nights in Oct 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Only real negative the room(s)? needed updating with usb/c ports for charging options. Also no wifi that I was aware of. I always use my phone hotspot so it didn't matter for me but may for someone else.
Stayed 1 night in Dec 2024

6/10 Okay

Sonya

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My grandson enjoyed the pool. We loved that it stayed open late. But check in was an ordeal. Had to park to far away. No luggage cart
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool
Stayed 2 nights in Dec 2024