Property is a 10. Host is a 1.
We were told we could smoke outside using the ashtrays provided. There was a booklet inside the property that laid this out for us. Just said "use the ashtrays on the patio." There were several ashtrays outside on two different patio areas, one directly by the casita and at least 3 more ashtrays by the pool area. Host is now trying to charge a damage fee for "smoking inside the property" when we never smoked inside a single time. She said "the ashtray outside was never used." Katherine. Have you never cleaned up after yourself when you're the company? We simply disposed of the cigarette butts in your trash can, and then took the trash out, trying to be respectful of the property. But yeah. Charge us an extra $500 because we disposed of the cigarettes we smoked.
It's a nice property. Katherine was hardly there at all, we told her we'd spend 90% of the time OUTDOORS by the pool and we did, so all of that smoking we did? OUTDOORS by the pool, you saw us there every time you were home, we were at the pool. By the hot tub. On the patio. Never once inside the Casita, not in the laundry area, not even close. If it smelled like smoke inside when you finally showed up, it's probably because YOU smell like smoke, Katherine.