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DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property
Suburban resort with 2 outdoor pools and free local area shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Terrace/patio
View from room
Lobby
Shopping centre shuttle

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Pool
  • Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
The price is HK$817
HK$1,189 total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio, Poolside

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Courtyard View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

One Bedroom Suite, One King Bed, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 1578 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 462 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Courtyard View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio (Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Designer toiletries, hair dryer, towels, soap

Room, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 1578 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Sleeper Sofa Beds, Non-Smoking

View from room

Two Sleeper Sofa Beds, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for Room, 1 King Bed, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio, Poolside

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, down duvets, in-room safe, blackout curtains

One King Bed, Non-Smoking, Roll In Shower

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Poolside (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Poolside (Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 1 King Bed Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

1 King Bed Nonsmoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

2 Queen Beds Nonsmoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Patio Or Balcony View Room)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Patio Or Balcony View Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (2084)
The price is HK$1,150
HK$1,659 total
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250

What's nearby

  • Scottsdale Fashion Square - 13 min walk - 1.2 km
  • Desert Botanical Garden - 7 min drive - 7.4 km
  • Camelback Mountain - 7 min drive - 6.3 km
  • Talking Stick Resort Casino - 7 min drive - 7.5 km
  • Phoenix Zoo - 13 min drive - 11.0 km

Getting around

  • Center Parkway - Washington Station - 11 min drive
  • Scottsdale, AZ (SCF) - 19 min drive

Restaurants

  • ‪Shake Shack - ‬18 min walk
  • ‪Kona Grill - Scottsdale - ‬20 min walk
  • ‪Five Guys - ‬20 min walk
  • ‪Nespresso Boutique - ‬2 min drive
  • ‪The Canal Club - ‬11 min walk

About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Resort near Scottsdale Fashion Square
Located close to Camelback Mountain, DoubleTree Resort by Hilton Paradise Valley - Scottsdale provides a poolside bar, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Asadero, offers breakfast, lunch, dinner and happy hour. Enjoy the 24-hour gym, as well as activities such as basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, full breakfast (surcharge) and an outdoor tennis court
  • Express check-out, multilingual staff and newspapers in the reception
  • Guest reviews say great things about the helpful staff and location
Room features
All 378 rooms have comforts such as premium bedding and wet bars, in addition to thoughtful touches such as free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Asadero

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Outdoor tennis court
  • Sauna
  • A hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fence around the pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (39999 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale
DoubleTree Resort Hilton Hotel Paradise
DoubleTree Hilton Paradise Valley-Scottsdale
DoubleTree Hilton Paradise
DoubleTree Resort Hilton Paradise Valley Scottsdale
DoubleTree Resort Hilton Paradise
DoubleTree Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale
DoubleTree Hilton Parase
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

Frequently asked questions

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Paradise Valley - Scottsdale on 17 Dec 2024 start from HK$817.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Resort by Hilton Paradise Valley - Scottsdale pet-friendly?

Yes, DoubleTree Resort by Hilton Paradise Valley - Scottsdale allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Self-parking is free at this property.

What time is check-in at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree Resort by Hilton Paradise Valley - Scottsdale located?

Situated in the suburbs, this resort is 0.7 mi (1.1 km) from Scottsdale Fashion Square and 2.9 mi (4.7 km) from Camelback Mountain. Desert Botanical Garden and Talking Stick Resort Casino are also within 6 mi (10 km).

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 202 out of 1004 reviews" "
Rating 6 - Okay. 138 out of 1004 reviews" "
Rating 4 - Poor. 65 out of 1004 reviews" "
Rating 2 - Terrible. 60 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Walter, Arlington

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice, expansive low rise resort. Housekeeping was poor to non-existent.
Stayed 3 nights in Nov 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 4 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Griffin, winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the property many times over the past 25 -30 years. It is my choice when in Phoenix. We chose to do the breakfast buffet and I was disappointed in the temperature of the eggs, potatoes, the meat and the french toast. It doesn't appear that there is anyway to maintain proper heat after the serving dishes are put out. I mentioned the issue to wait staff and was brought warm potatoes. A second issue was the ice machines. The one close to my room barely worked and then not at all. I finally found the 4th machine I tried actually was able to fill the 2 cups I wanted to take with me on the trip home and it barely did that. I do like the hotel and will stay again but this was disappointing. Thanks
Stayed 1 night in Nov 2024

2/10 Terrible

Kandace

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole property was scary, unsafe, and outdoors. There are only 2 elevators, which had cracked/broken panels inside and filth in the corners. The rooms are outside, anyone can come on to the property. You have to walk down dark corridors, around sharp corners in the dark. There was blood on the side edges of the toilet paper, if the toilet paper roll hadn't fallen off the holder when i tried to get a piece to lift the lid, I would have never seen it. The shower corners were filthy and mildewy. There was filth on the ceilings, the sink faucet was not attached to the sink, the a/c was in a little area near the closet, around the corner from the room with the bed, didn't blow cold air. I had booked that night, non-refundable, it was 8pm, i walked to the lobby, nicely asked to checkout, asked for a refund, they said no, that i had to call expedia. Expedia said no refund cause the hotel didn't want to give me one. This was a safety concern, not because I just changed my mind. Very pricy hotel, so disappointed. I will never use expedia again and I am going to try to dispute the charge with my credit card company.
Stayed 1 night in Nov 2024

10/10 Excellent

Mojsilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet lobby area. Well maintained and secure pools. Perfect location to shops, restaurants, attractions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful! The room was spacious and clean; and the staff was incredibly friendly! I will stay here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.. definitely coming back!
Stayed 3 nights in Nov 2024

8/10 Good

Agnieszka

Stayed 5 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Ranjit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dirty, algae on the ceiling everywhere and not tennis courts and outdoor facilities are not kept properly.
Stayed 2 nights in Nov 2024

6/10 Okay

Sarah

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was impressed the property is beautiful. But the bed was very hard, and the carpets stained the shower was mediocre. Housekeeping never came to take the trash and dirty towels and the roof leaked into the room making a dripping noise that kept me up all night. The room service was significantly over priced and the food was dry. When i told them the roof was leaking in 3 places they offered to credit my resort fees but i didn't use any resort services so i really should have asked for them to be credited anyway. Some of the reviews said there wasn't enough parking. I was there on a Friday and Saturday night and there were at minimum 40 empty spaces at any given time. So i disagree with that
Stayed 2 nights in Nov 2024

10/10 Excellent

elvira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and big has enough space to walk around and few pools amazing
Stayed 3 nights in Oct 2024

6/10 Okay

Harvetta

Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Arthetta

Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie, Winter Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice. The property was really quiet and beautiful and the room was very nice.
Stayed 4 nights in Oct 2024

2/10 Terrible

Andrew, naples

Travelled with partner
Heat was on in room no A/C. Horrible nightmare !!! Big issue w/trying to sleep !!
Stayed 1 night in Oct 2024

8/10 Good

J Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Bhavana

Stayed 3 nights in Oct 2024

6/10 Okay

Matt

Travelled with family
Liked: Staff & service
The air conditioning was not working correctly at all.
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Every thing but one of the pools was dirty didn’t like that
Stayed 2 nights in Oct 2024