Booking and checking in was a breeze! Although, if I were to have one complaint, a 9am check out was a bit too early. Other properties in this complex, which I have stayed, are 10am to 11am, which is much more realistic. Other than that, room was wonderful, owner was pleasant when we arrived, room was well decorated and up to date. AC thank goodness worked just fine. All in all everything was just fine. Highly recommend.