I made this reservation kind of fast and didn’t realize it had a 6.0 rating. On my way there from my flight I was really scared with everything I was reading about dirty sheets, not getting the keys etc. We called the number on the confirmation email but everything happened smoothly and someone showed up with the room key not long after we arrived at the location. Everything in the apartment worked fine and looked clean. The location was great with the night market and beach close by and a bus route as well to get around. The pool is just as pretty as it looks in the pictures. I would’ve given this review about a 9 but when I was leaving I saw that in the lobby there was a poster put by administration stating that the location was not a hotel, it is a condominium complex and that renting out apartments for short term stays was not allowed (only for like month rentals). I’m surprised hotels.com would continue using this location after all the bad reviews and considering that the location doesn’t even allow for it to be used as a hotel. I was only there for two nights but PLEASE DO NOT BOOK THIS PLACE. There could have been serious consequences to me and my family for staying there.
真实旅客
2019 年 9 月入住 2 晚
4/10 很差
真实旅客
2019 年 9 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comment un tel établissement s'est trouvé classé parmi les 4 étoiles suggérés par Ebookers ???
C'est sale, vetuste, la clim coule à grande eau sur la télévision et le meuble dessous, les meubles de la cuisine sont dégoûtants, des petites bêtes courent sur le plan de travail, les WC ne sont pas blancs. Les robinets sont repoussants de crasse (photos à l'appui).
Personne sur place pour réparer et l'agence contactée nous raccroche au nez. Une fois sur place, vous êtes piégés : vous avez payé un standing que vous n'aurez pas mais personne ne vous aidera.
Fuyez cet établissement !!!
真实旅客
2019 年 8 月入住 20 晚
2/10 糟糕
真实旅客
2019 年 8 月 26 日
真实旅客
2019 年 8 月入住 19 晚
2/10 糟糕
真实旅客
2019 年 4 月 16 日
真实旅客
2019 年 4 月入住 2 晚
6/10 一般
Jintae
2019 年 3 月 7 日
不满意:清洁度
수영장 물이 너무 ㅜㅜ 관리바랍니다
Jintae
2019 年 3 月入住 2 晚
2/10 糟糕
真实旅客
团体旅客, 商务旅客
2019 年 2 月 14 日
不满意:住宿条件和设施,员工和服务
Couldn’t check in two hours after making the reservation
真实旅客
2019 年 2 月入住 4 晚
10/10 超赞
Martin
2018 年 9 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A quiet and comfortable place.
Wonderfully quiet place. Yet within walking distance of beach, restaurants and body treatment establishments. I like the privacy the Condominium affords. The room was comfortable. Air-conditioning and water eater dependable.
Martin
2018 年 9 月入住 5 晚
6/10 一般
Yididiya,Addis Ababa , Ethiopia
2018 年 6 月 2 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
It was a good place for beach view and night market,
But I wasn’t not happy the fact that I have asked to pay 500 bat for cleaning room, this price has to be included with the daily rate!!
Had I knew this before, I wouldn’t choose Acqua at all.
Yididiya
2018 年 5 月入住 2 晚
8/10 还可以
真实旅客
2018 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good condominium. near beach and market. clean. big swimming pool.
真实旅客
2018 年 5 月入住 2 晚
10/10 超赞
Henry
2018 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Henry
2018 年 3 月入住 3 晚
10/10 超赞
Toke
2017 年 10 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Just about perfect.
The room was really well maintained and very clean.
Location is really good and night life is just round the corner.
Amazing view over the ocean from the roof top pool.
Toke
2017 年 10 月入住 1 晚
4/10 很差
真实旅客
2017 年 9 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
How come your guy charts 500 bath for clean up the room but the room wasn't clean , and toilet smell bad , very bad
真实旅客
2017 年 9 月入住 2 晚
4/10 很差
hyo jung
2017 年 4 月 10 日
不满意:客房舒适度,员工和服务
정말 실망이다 800밧의 클리닝 요금을 별도로 지불했음에도 불가하고 매일 청소를 해주지도 수건을 갈아주지도 않았다
hyo jung
2/10 糟糕
Aussie
2017 年 3 月 19 日
满意:住宿条件和设施,清洁度
不满意:客房舒适度
Not much pricacy
Not much I can say about the place as I did not end up spending a night there.
Had an argument about the fridge in the apartment. I reported the fridge was not working. It was on for about two hours and showed no sign of getting the slightest bit cold. Ask the agent to come. Two hours later (not a bad response) he arrived. He tried to tell me that the fridge was working and that the items I had in the fried were cold. I told him they were a lot colder when I first put them in. We couldn't agree and I felt I was being conned. Anyway he said he would refund the reservation money. So at 6:00PM I had to find another place to stay I packed and found somewhere and the guy asked where it was in case it was one of his. I had to hold back from letting him have it.
Anyway from what I could see about the place it was well equipment with amenities and rooms to socialize. It did appear than no matter which room you ended up getting that the layout of the place afforded little privacy. If you didn't draw the curtains - everyone was inside your room. Thanks to Expedia I did get the refund.
Aussie
6/10 一般
Edward
2017 年 3 月 2 日
不满意:清洁度、员工和服务、客房舒适度
...zur Info, die Anlage war zu 90% von russischen Touristen gebucht...ist nicht ganz ideal für Westeuropäer
Edward
4/10 很差
k,toronto
2017 年 2 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Beware scam for cleaning. Avoid if you can
Man in duo reception extremely rude.
Cleaners can before checkout time and demanded 800 baht. Barred my exit. Horrific experience. Scary people
k
6/10 一般
真实旅客
2016 年 12 月 29 日
满意:清洁度、住宿条件和设施、客房舒适度
trångt men bra
väldigt små rum och är man 2 blir det till att respektera företrädesregeln. Annars var det fint rum och allting fungerade till belåtenhet. Lite krångel med incheckning eftersom det är en agency som håller i det, inte personalen på condot.
真实旅客
2/10 糟糕
Beau
2016 年 12 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
worse experience ever
I paid for a hotel I wasn't even able to access. They give you a number that doesn't exist, whatsapp,and line to communicate. original email with description to pick up a KEY at separate hotel far walking distance. I arrived and no name left or KEY at hotel. went to condo and talked to security who didn't speak English. Finally got a hold of someone on line and it took 1 hour to respond after they told me to go to lobby after waiting 2 hours I realized I was scam out of money and booked another hotel. I report it to hotel.com because after telling I would go to police and wanted refund I got 1 response saying go to police and never got amy response to a KEY, terrible experience that I hope no other person gets scammed on, I'm highly surprised if hotel.com leaves this place of businesses on there site. beware it's very sketch and you won't ever see your room or get a refund, luckily for me hotel.com gave me a spending coupon.
Beau
8/10 还可以
EVGENIYA
2016 年 12 月 4 日
满意:客房舒适度,住宿条件和设施
不满意:清洁度
Грязный номер, хотя сам отель новый.
Очень грязный номер попался нам, вся плита была в жиру, диван в пятнах, ванна и туалет в пятнах, оббитая мебель. Сейф не прикручен и его легко можно вынести, деньги в нем оставлять не рискнули, так как читали что в этом кондо был из кражи. Сам кондоминиум новый с хорошими бассейном и маленьким, но достаточно хорошим тренажёрным залом. находится около ночного рынка где можно вкусно и очень дёшево покушать, до пляжа 5 минут ходьбы. В целом все было удобно, впечатление испортило только состояние номера.