Pasley Island Holidays

Magical, you cannot beat the level of service you receive at the castle !!!

Fantastic location with an exclusive and sophisticated atmosphere.

surprisingly terrible stay. rooms are nice, but service is weird. We stayed at Wedgewood during the last push of a home reno. this meant long days working at our house and returning to WW for sleep. they lock the entrance in the evening and guests need to buzz to gain access. after a long day, i returned at 1am to a locked door. i buzzed and knocked. the night clerk saw me and went to the back room. he then came to the counter and shuffled papers. i buzzed again. he held up a finger to say just a minute and then returned to the back room. eventually he let me in. i was standing in the rain waiting while he shuffled papers. no other customers at 1am. no explanation. i felt extremely disrespected. in addition, while we were out, it appears maintenance was in our room (no one called them - no issues reported) because someone left a pair of pliers next to our personal items on the bathroom counter along with pieces of the sink. i have no explanation for this one. the fact that housekeeping didn’t replenish the coffee and i had to call in the morning seemed minor to sharing our bathroom with the handyman. so, overall, kinda creepy and perplexing.

Just getting to be a sketchy part of town. The room was very quiet, the shower was hot. Thanks