This was not what we expected, unfortunately.
We decided that after trying to rest on the beds this place was not for us. The beds were unbearable. I have never slept on anything so hard. The basement bedroom was extremely hot and not ventilated at all. The pillows on beds were not acceptable. I am not sure I would even call them pillows. They were extremely thin and had no durability at all.
My twin daughters nor my wife and I got a good night's rest. The silver stand-up fan provided was missing a motor housing, which caused the fan motor to be exposed as well as exposed wires to the motor. This was concerning because in order to turn the fan on, you had to turn the plastic knob above the motor next to the exposed wires and try not to touch the wires as you turned the knob.
We got up after a few hours of trying to sleep, showered, and left. The towels on the bed in the basement were still moist and not dry. We had to put them on luggage and dry them as we slept so they would be dry when we got up.
The shower floor filled quickly with water from not draining properly as you showered. Luckily, it never overflowed onto the bathroom floor, but you stood in standing water the whole time you took a shower.
We also had a homeless guy sleeping on the sidewalk across the street from our door. I understand this is somewhat out of your control but as a customer arriving with my family I am sure you can understand my concern since my wife and I slept downstairs in basement.
