The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Christophe
2022 年 10 月入住 2 晚
8/10 还可以
ihsan
与家人出行
2022 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ihsan
2022 年 1 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2021 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible breakfast arrangement time. All foods were not served properly.
真实旅客
2021 年 3 月入住 2 晚
10/10 超赞
HIROTAKE
商务旅客
2020 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
HIROTAKE
2020 年 7 月入住 1 晚
6/10 一般
真实旅客
团体旅客
2020 年 6 月 15 日
满意:客房舒适度,清洁度
真实旅客
2020 年 6 月入住 1 晚
10/10 超赞
Dong Yong
团体旅客
2019 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dong Yong
2019 年 12 月入住 2 晚
10/10 超赞
KIMBERLY,Michigan, USA
与家人出行
2019 年 12 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
KIMBERLY
2019 年 12 月入住 2 晚
8/10 还可以
Malvin
2019 年 12 月 1 日
满意:清洁度、住宿条件和设施、客房舒适度
Cheap cozy room with so-so service
Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Malvin
2019 年 11 月入住 1 晚
8/10 还可以
Toni
2019 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Toni
2019 年 6 月入住 1 晚
10/10 超赞
Mohammed
2019 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mohammed
2019 年 4 月入住 4 晚
10/10 超赞
Leo,Singapore
2018 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Leo
2018 年 11 月入住 3 晚
10/10 超赞
真实旅客
2018 年 9 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions.
The only thing i don't like is the shower, sometimes it isn't warm.
真实旅客
2018 年 9 月入住 2 晚
8/10 还可以
Tjan
2018 年 8 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tjan
2018 年 8 月入住 2 晚
10/10 超赞
真实旅客
2018 年 7 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 7 月入住 1 晚
8/10 还可以
Daniel,Kl
2018 年 7 月 27 日
满意:清洁度、员工和服务、客房舒适度
Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed
Daniel
2018 年 7 月入住 3 晚
8/10 还可以
joseph,Jakarta
2018 年 4 月 30 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Under Renovation
When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm.
I told the staff who was incharge, that I will ask for moving to other hotel
IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and
I cancel my intention to move to other hotel. Thank you for mutual understanding
joseph
2018 年 4 月入住 3 晚
8/10 还可以
Chon Nam
2018 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant Stay
Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport
Chon Nam
2018 年 3 月入住 1 晚
8/10 还可以
真实旅客
2018 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
10/10 超赞
terry
2018 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantasy get away
Wonderfully helpful staff
terry
2018 年 2 月入住 2 晚
6/10 一般
真实旅客
2017 年 9 月 9 日
No sandal in room
真实旅客
2017 年 9 月入住 5 晚
8/10 还可以
nice,tangerang
2017 年 8 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice
menyenangkan
nice
2017 年 8 月入住 1 晚
10/10 超赞
真实旅客
2017 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to everything I wanted to do.
I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.