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"First off, being right across the street from the station is a big plus in the dead of winter. This is a relatively small hotel with smallish rooms, but very capable overall. Nice little touches like nice pajamas and slippers, an onsen that is free to use, two massage chairs, free ice cream treats all day, and free late night soba. Service is also very good. Highly recommended."

"Stayed for 2 nights, nice clean rooms, excellent spread for breakfast, good location close to the train station where there are plenty of shopping and dining options."

"Very convenient for the station. We arrived with a lot of luggage so was offered an upgrade to a larger room for £10 per night, which we took. Glad we did as room was still compact but did what we needed for two nights. We were able to send a couple of our bags onto the next hotel using Black Cat. The receptionist was very helpful in arranging this for us. "

"Better than some 4-star hotels I’ve stayed at! Staff were super friendly and helpful, great location, can get to it without walking outside and big rooms! Will def stay here next time!"

"Great for family. There’s something for everyone. "

"Lovely hotel short walk from Nagano station. Staff were incredibly helpful. Easy walk from hotel to the main area for restaurants and shops."

"Very close to the side lift which made it very convenient. Still close enough to the main lift for purchasing ski passes and where the rentals are. Facilities are old but not bad. Onsen was clean but the outdoor area is a bit small (if there are more than 3 people). Parking is tight but available if you can get your car up the small hill and the counter can help you reserve a taxi which is super helpful. The receptionists all had good English too. "

"This property is just opposite to Nagano station. Buses going towards Hakuba and Snow Monkey Park is on the same side as this Hotel (just opposite to Hotel). Had a 7 eleven convenience store next to the property."

"If you get the right package l, everyhting in inclusive!! "