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Hotel Royal Astrid

3.0 star property
Ostend hotel in Ostend City Centre with 2 restaurants and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Royal Astrid

Sauna, hot tub, Turkish bath/hammam, body treatments, body wraps
In-room safe, desk, iron/ironing board, free WiFi
Sauna, hot tub, Turkish bath/hammam, body treatments, body wraps
In-room safe, desk, iron/ironing board, free WiFi
Sauna, hot tub, Turkish bath/hammam, body treatments, body wraps

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is HK$590
HK$667 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
In-room safe
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room with Spa Access

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room with Spa Access

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Quadruple Room with Spa Access

In-room safe, desk, iron/ironing board, free WiFi

Superior Quadruple Room with Spa Access

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
In-room safe
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Room

Highlights

Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
In-room safe
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Standard Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

Highlights

Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe
Desk
In-room safe
  • 236 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Fridge
Plasma TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Quadruple Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe
Desk
In-room safe
  • 322.9 sq ft
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room with Spa Access

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room with Spa Access

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room Twin or Double with Spa Access

In-room safe, desk, iron/ironing board, free WiFi

Executive Room Twin or Double with Spa Access

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
In-room safe
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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7.8 out of 10, Good, (405)
The price is HK$787
HK$875 total
includes taxes & fees
24 Nov - 25 Nov
Thermae Palace Hotel
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About the area

Map
Wellingtonstraat 15, Ostend, 8400

What's nearby

  • Ostend Beach - 5 min walk - 0.5 km
  • Mariakerke Beach - 11 min walk - 1.0 km
  • Casino Kursaal - 12 min walk - 1.1 km
  • Mercator Floating Museum - 16 min walk - 1.4 km
  • North Sea Aquarium - 3 min drive - 2.1 km

Getting around

  • Oostende Ravelingen - 4 min drive
  • Oostende Station - 6 min drive
  • Brussels Airport (BRU) - 87 min drive

Restaurants

  • ‪Brasserie Albert - ‬7 min walk
  • ‪Odyzee Food & Drinks - ‬3 min walk
  • ‪Leescafé - ‬1 min walk
  • ‪MOOSE - ‬2 min walk
  • ‪Funky Friet House - ‬5 min walk

About this property

Hotel Royal Astrid

Hotel located in Ostend City Centre
Consider a stay at Hotel Royal Astrid and take advantage of a terrace, a garden and a bar. Indulge in a massage, a facial and a body scrub at www.royalastrid.be, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a business centre and a steam room.
Other perks include:
  • An indoor pool with sunloungers
  • Self-parking (surcharge), multilingual staff and tour/ticket information
  • A lift, 13 meeting rooms and a banquet hall
  • Luggage storage, smoke-free property and a 24-hour front desk
Room features
All 173 rooms offer comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • Daily housekeeping, desks and phones

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 22.50 per night; includes in/out privileges)
  • Limited on-site parking
  • Off-site parking within 3 ft (EUR 25 per night)

Food and drink

  • 2 restaurants
  • 1 bar

Restaurants on site

  • Restaurant Mozart
  • Restaurant Odyzee

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 13

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property's pool has an area where swimwear is required and an area where nudity is permitted.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 22.50 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (3 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 11:00 PM
Guests under 8 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Royal Astrid Ostend
Hotel Royal Astrid
Royal Astrid Ostend
Royal Astrid
Hotel Royal Astrid Hotel
Hotel Royal Astrid Ostend
Hotel Royal Astrid Hotel Ostend

Frequently asked questions

Does Hotel Royal Astrid have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 11:00 PM.

How much does it cost to stay at Hotel Royal Astrid?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Royal Astrid on 24 Nov 2024 start from HK$590.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Royal Astrid pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Royal Astrid?

Self-parking is available for EUR 22.50 per night. Limited spots are available.

What time is check-in at Hotel Royal Astrid?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Royal Astrid?

Checkout is at 10 AM.

Where is Hotel Royal Astrid located?

Located in Ostend City Centre, this spa hotel is within a 5-minute walk of Leopold II Statue and Ostend Beach. Wellington Racetrack and Leopold Park are also within 10 minutes. Oostende Station is 21 minutes by foot.

Hotel Royal Astrid Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 450 reviews" "
Rating 8 - Good. 214 out of 450 reviews" "
Rating 6 - Okay. 93 out of 450 reviews" "
Rating 4 - Poor. 31 out of 450 reviews" "
Rating 2 - Terrible. 14 out of 450 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Yvan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Rosanne

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff were unhelpful and rude but hotel was clean and comfortable with good facilities
Stayed 2 nights in Sep 2023

8/10 Good

Henri

Stayed 2 nights in Jan 2023

6/10 Okay

julian

Stayed 2 nights in Dec 2022

6/10 Okay

Simon

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2022

2/10 Terrible

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel staff constantly tried to get more money from me. Saying things weren’t paid. I was in a rush and had to walk all the back up to my hotel room to get parking receipt as it wasn’t on the system. If I didn’t have the receipt I would of had to pay again. They also tried to get payment twice for the stay. The hotel is lovely with a short walk to the beach. They seem to be in the middle of a refurb the bed was massive with brand new mattress with and excellent monsoon shower. Eating areas looked lovely. I think the reception is understaffed and possibly overworked. Amazing hotel that needs a little effort put into the admin systems
Stayed 2 nights in Jun 2022

6/10 Okay

Katarina

Stayed 2 nights in Mar 2022

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful terras with excellent service.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were professional and friendly. Overall the hotel is well situated not far from the coast. The rooms are clean and well furnished. The quality/price ratio is well balanced.
Stayed 2 nights in Apr 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Ideal for a cheap one night stop over
Tired hotel that needs a refurb. Room clean.bed comfy.shower lacked power or heat. Breakfast limited choice.but as good as any ive stayed in ostend. Staff pleasent. Would i stop again. Yes
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Claire, bedfordshire, england

Liked: Cleanliness, staff & service
Nice room, food and staff but...
Lovely, clean room. The guy on reception was friendly and helpful. A few small things would have made this an excellent hotel... - we booked a double room and got a twin. - there was a fridge in the room but no kettle. - the Wi-Fi was very poor. - the pool didn't open until 10am so there was no chance for a swim before breakfast as they stop serving at 10am and we had things to do during our holiday after that. - checkout was too early (10am) and barely gave us chance to eat breakfast and pack up. - we were disturbed in our sleep a few times by running water sounds from the bathrooms near by. - hotel was clean, tidy and modern. - receptionist gentleman was lovely. - food for breakfast was nice but very busy. - nice to have a large TV in the room to watch. - bathroom was clean and modern. - location was great and parking offsite easy enough to find.
Stayed 2 nights in Dec 2017

8/10 Good

Richard, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Ostend
Hotel Astrid was close to where I was attending a course and the beach. It was a clean hotel with good sized rooms. The staff were helpful and the breakfast had everything you would normally expect. I would recommend the hotel to anyone staying in Ostend.
Stayed 8 nights in Oct 2017

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Huge Room hotel now refurbished
We were in the wing furthest from reception, above the swimming pool and health suite. These rooms have balconies and we were lucky to get a room on sea side, though you cannot see the sea because the Royal Gardens obstructs the view. It's fab being next to the local swimming pool with 3 open air pools and slides, plus it's next to the covered historic walkway adjoining the Thermae hotel. It's next to a tram stop just 1 stop to the centre of Oostende and 2 stops to the train station. It's also next to the last horse racing track in Belgium, open for racing every Monday in July and August, fireworks also every Monday July and August at 11pm, which you can see from the hotel balconies. I found the buffet breakfast fine, hot food of bacon, sausages, beans, eggs. Cold breakfasts of meats and cheeses, plus cereals and fruit, plus mini croissants/Danish/pains au chocolat. It's hard to fault it, you can eat as much as you like! The room was spotless, really large, plenty of storage space. The swimming pool is open 10am to 10pm. It's small and a little too cold, but there is a Jacuzzi to warm up in. We had exclusive use of pool and Jacuzzi.
Stayed 1 night in Jul 2017

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Good but not not fantastic
I was cycling up the Belgium coast and wanted a bit of luxury on the way, while this hotel is good its not fantastic, hotel management need to up their game a bit, the buffet breakfast is ok but nothing special, the room was ok, the staff are reasonably friendly and helpful however check-out time was early at 10 am and I had to pay 20 euros to use the spa, I thought this would be included in the price, as I was lead to believe on the hotels.com website (guys - please make this clear)! Also for some reason when I booked the money was not taken straight from my account as usually happens, so ended up playing the hotel. Overall it was ok but I think I will try somewhere else need time.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

grahame

Disliked: Staff & service, property conditions & facilities, room comfort
Unfinished and not ready
The hotel is undergoing major improvements and as such was not ready for guests. Lack of sound proofing between the floor means you may have a disrupted stay and disturbed sleep as you can hear the movements of the guests above. The continental breakfast was extremely good but the bar was understaffed for most of our stay and some of the staff were quite grumpy towards the guests. We were told that we had been upgraded on our room but do not feel that this was quite accurate as the room was only standard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location with a very short walk to the beach. A shame the pool had been damaged so was closed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Pleasant clean hotel. Wonderful buffet breakfast. Somewhat awkward layout . Would recommend to friends and family.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking place
Great hotel and free secure parking.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Rooms basic, corridor feels like being in a cellar not nice at all could do with some paint and some pictures on way the walls to make it more welcoming. The deco lets the Hotel down. Cleaner didn't turn up until 17pm, not good. Anyway Staff was friendly but some of the staff didn't speak hardly any English.

6/10 Okay

Alison, Liverpool

Liked: Cleanliness, room comfort
Will not stay here again
Whilst our stay was pleasant, there was a few downsides, big issue was that there was no lock/chain on the inside of the door so on 3 occasions my 1 yr old opened the door and was halfway down the corridor, the noise of passing guests from the corridor was very loud as the floors were not carpeted, we had to pay extra for baby cot, and cooked breakfast not very nice.