Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly hotel with 7 outdoor pools and 7 hot tubs

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Dock

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
The price is HK$811
HK$1,140 total
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Villa, 1 Bedroom

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort Select)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Pillow-top bed
  • 493 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (Villa)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1195 sq ft
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1689 sq ft
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
Flat-screen TV
Ceiling fan
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819

What's nearby

  • SeaWorld® Orlando - 4 min drive - 3.9 km
  • The Wheel at ICON Park™ - 4 min drive - 4.5 km
  • Wonderworks - 5 min drive - 5.1 km
  • Pointe Orlando - 5 min drive - 5.5 km
  • Orange County Convention Center - 6 min drive - 5.9 km

Getting around

  • Orlando Station - 13 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min drive
  • ‪WonderWorks - ‬5 min drive
  • ‪Miller's I-Drive Ale House - ‬5 min drive
  • ‪Rocks - ‬6 min drive
  • ‪Bahama Breeze - ‬5 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Upscale family-friendly hotel near The Wheel at ICON Park™
Close to Pointe Orlando and Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, a bowling alley and 2 poolside bars. Indulge in a sports massage, a body treatment and a body scrub at the on-site spa. The on-site American cuisine family restaurant, Drafts Sports Bar & Grill, offers lunch and dinner. The gym offers yoga classes and fitness classes; other things to do include volleyball, fishing and basketball. Guests can also expect to find a corner/local shop, a terrace and mini golf.
You'll also find perks such as:
  • 7 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Free self-parking and valet parking
  • Free bike hire, 2 outdoor tennis courts and a water park (surcharge)
  • A children's club (surcharge), massage treatment rooms and a 24-hour front desk
  • Guest reviews give top marks for the family-friendly amenities, pool and helpful staff
Room features
All 1990 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and microwaves

Languages

English, Portuguese, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Drafts Sports Bar & Grill
  • Sids Bistro
  • Cordovano Joe's Pizza
  • The Marketplace & Deli
  • Buccaneer Galley

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 hot tubs
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on-site
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (25005 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Resort Universal Studios Area
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Hotel Orlando
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 5 Jan 2025 start from HK$811.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?

Self-parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Dr. P. Phillips Hospital, Universal Orlando Resort and The Wheel at ICON Park™. Aquatica is 3 mi (4.8 km) away.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1912 out of 3914 reviews" "
Rating 8 - Good. 797 out of 3914 reviews" "
Rating 6 - Okay. 545 out of 3914 reviews" "
Rating 4 - Poor. 308 out of 3914 reviews" "
Rating 2 - Terrible. 352 out of 3914 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly. Very clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Holli

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being left alone on our honeymoon
Stayed 3 nights in Dec 2024

6/10 Okay

Frederick

Stayed 1 night in Nov 2024

10/10 Excellent

Jessenia

Stayed 1 night in Nov 2024

10/10 Excellent

Elyse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing, wish we could go back every month
Stayed 3 nights in Oct 2024

8/10 Good

Apollonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t like how you have to pay to used the water park! My kids were very disappointed
Stayed 3 nights in Dec 2024

2/10 Terrible

walter

Disliked: Cleanliness, staff & service, property conditions & facilities
The only reason I booked this pace was for the jacuzzi inside the room. First night the plug was broken and didn't hold the water. I reported to front desk and housekeeping lady, I come back Sunday and night from the parks and jacuzzi still not fixed. Monday morning was my check out date. So, I booked something I couldn't use. The room has very very strong odor of dirty carpet, bleach and old furniture, left the room open for 3 hors with candles so the smell can be a little better to sleep at night. overall, not a good experience for the price I paid. I'm wondering what the resort is going to do before I post this all-over social media and websites.
Stayed 2 nights in Dec 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Guy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Shaniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Deshayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is really nice it’s just time for an update for a more comfortable stay
Stayed 3 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the only issue we had was the neighbor beside of us kept forgetting a key and would ring a doorbell that was supposed to go to their property but would in fact ring both rooms and disturb us as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the pool
Stayed 3 nights in Dec 2024

8/10 Good

Briseida

Stayed 2 nights in Nov 2024

2/10 Terrible

Furqan

Disliked: Cleanliness, staff & service, property conditions & facilities
Very terrible customer service and the hotel was totally unsafe
Stayed 4 nights in Nov 2024

6/10 Okay

Darryl

Everything was cool
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheridan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 4 nights in Dec 2024

6/10 Okay

James, Irvine

Liked: Staff & service
Disliked: Property conditions & facilities
It’s ran down and spread out!
Stayed 1 night in Dec 2024

8/10 Good

DUC ANH TUAN, BROSSARD

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Danielle

Travelled with family and small children
Our heat didn’t work they came multiple times to fix it nothing got fixed and our room was at 60 the whole time never offered to switch us or do anything for the heat not working
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenniffer

Stayed 3 nights in Nov 2024

8/10 Good

Lindsay

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful property- however the air conditioning did not work in the room, the jacuzzi tub did not work in the room, and my friends phone did not work. Everything else was lovely though and you have incredible staff- everyone was super friendly and helpful
Stayed 3 nights in Dec 2024

2/10 Terrible

Diego

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience at check in was terrible, supervisor couldn't find my 2nd room, almost made me pay twice. Manager had to get involved. Room was dirty, couch was filthy, floors were sticky, and entire room was super dusty. Neighbors were super loud past 10pm, had to call security multiple times. Will never stay here again. Overall, terrible experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shadejah O

Stayed 3 nights in Nov 2024

6/10 Okay

Ray

Stayed 5 nights in Oct 2024