We used to live in Foley and we’re looking for a way to visit and see all of our old favorite places. This home gave us a good family space in Orange Beach with a wonderful location close to many of our old dives. The neighborhood was in a nice safe area with many amenities that made for nice family conversation (nice open floor plan with kitchen and comfortable sectional couch) and fun evenings (pool table, ping pong and darts). The house was plenty large enough for our family of six. The kitchen was well stocked to cook meals, and there were many nice touches like a welcome basket and small amenities in each of the bathrooms. The house itself was fairly immaculate, the bathtubs, showers, floors, etc. were very clean upon arrival. However, when it came time to prepare our first nights sleep, it was then that we discovered the linens had not been washed well. Let me be clear, the linens had clearly been washed as they smelled very clean. However, they were all covered in black dog hair as though there had been a previous dog on the premises and the linens just weren’t “de-haired” or inspected thoroughly after washing and the beds were made with these linens. There were several items in the house that were broken from previous renters so I just took a quick entrance video and made the property manager aware of both the linen situation and the broken items.
She was very quick to respond ALWAYS, and very helpful. Very apologetic about the linens and made it right.