Okitama hotels from HK$296

"It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces...

"Well located "

"Loved our stay at Omiya. Great location and great experience for a first timer at a Ryokan. Docked a star because instructions for using facilities were slightly confusing and beds gave both my partner and I back problems. They were accommodating to tattoos (using tape or just going when no one else was around) which was a pleasant surprise. Would stay again!"

"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"The breakfast is truly an amazing value!! Such an abundance of healthy, hearty food for 500 yen. The bath is quite nice! The lobby and lounge areas are super swanky, too! The single-person room was good enough for me! A complementary snack and teabags, with a hot water pot and a pitcher of ice water provided. Very polite and kind staff at checkin, breakfast, and checkout. They also held my luggage for the day after checkout."

"The hotel is quite old, but the rooms are large and clean."

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"

"The double bunk bed room is really small. The onsen water was lukewarm at best, it was definitely not 40 degree celsius as claimed by the front desk staff. Breakfast buffet selection was inadequate."

"Service was very good, but breakfast was a bit stingy for Japanese standards"

"Even with our limited Japanese skills, the staff understood and communicated with us with great ease. Everyone was extremely nice, polite and pleasant. The breakfast and dinner menus were copious, delicious and made with local ingredients. Even a simple tomato could shine with the incredible skills of the chef. Zao onsen has a reputation as a winter resort but we've thoroughly enjoyed hiking the mountain in summer to come back to warm smiles, relaxing sulfuric waters (really helped my skin) and...

"The quietness makes me feel I return to nature again. Besides, the service was so good, people at Bekkan were friendly and supportive. I enjoyed 1 night staying here and definitely want to go back someday."

"Room got the job done. Was small but big enough to sleep. Great staff and service. "

"The hotel is fantastically located next to the station and within walking distance of Kajo park. The room was clean and a lot larger than many other business hotels in Japan. The breakfast was decent with a variety of options to suit most diners as well."

"Excellent service "