Obihiro Family Hotel

"I was allowed to check in earlier than the time it starts. The staff welcomed me and are friendly. It doesn't have a smoking space and I was told to go outside to smoke. The hotel staff offered me a pouch for cigarette ash. It is better to have a smoking place in door but they care of their property for cleanliness, which is good. The hotel is conveniently located by the railway station and the limousine bus from the airport makes a stop by the hotel. "

"Limited choices of food"

"Convenient location near train station, bus terminals, a lot of taxis, convenience store, bakery a 100-yen shop among all shops. The hotel staff is well trained and very helpful. I will stay again. "

"Property is old but clean. Not sure how it gets a 9.2 on Hotels, but I’ve always found the site to overhype hotels. There is a musty smell throughout and mildew on the tiling. That said, it was very clean and comfortable so I can’t fault the staff for much. "

"Nice and clean hotel with hotspring. Good location, easy to walk to restaurants. Friendly staff and helpful. The parking is next to the hotel with reasonable price. "

"Bed is too soft and no spring support. "

"The pyjamas provided were not very comfortable. Why do they not provide the yukata, which is common for ryokans of this class? Also, the lack of towels in the bathing area was not convenient. Breakfast buffet was good. We did not use the dinner buffet. However, the cafe for a lighter meal turned out to be the best option for us., with wonderful service by the man who ran the entire cafe on his own."