Nuwara Eliya Bar Hotel

"The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable. Very disappointing. "

"I loved the service, very colonial, staff are pleasant and helpful, food is excellent. I love the manager Ms. Kalahari, she is very helpful, pleasant and very professional. I will go back to this hotel. "

"This property was beyond our expectations. From the moment we arrived, the staff was friendly and attentive and accommodating. The room, the lounge, and the restaurant were unbelievably comfortable and well decorated. The pool area is gorgeous and the tea plantations surrounding the property made for the most amazing backdrop. "

"I loved my stay here! Everyone was very accommodating and friendly. Definitely felt like home"

"Beautiful location opposite the lake, very friendly staff . Excellent place for relax and enjoy the view. "