Nové Zámky District LGBT Welcoming Hotel

"I got worst room on 4th floor and payed for not basics room "

"Overall a disappointing experience. The spa was very nice, but the restaurant dinner buffet had lukewarm food for a relatively expensive price in Hungary. The breakfast buffet was also lukewarm. After breakfast and before checkout time we returned to our room to find our keycards didn't work anymore. Eventually they reactivated them so we could get back in our room to collect our stuff. At checkout the staff were adamant I hadn't paid via Hotels.com even though I thought I had, and they swiftly prepared my invoice and gave me the payment terminal. While I was paying I was checking my Hotels.com emails and bank account, and only after the payment had gone through I found that I had indeed already paid via Hotels.com. The staff were fortunately able to reverse the transaction, but offered no apology for the mistake. We wouldn't stay here again."

"The hotel and facilities are great. It’s a very calm area and perfect for a few days of relaxation. The only “negative” aspect is that we were charged 30€ per night for our dog and did not even get a dog bed or a water bowl for him inside the room. That was quite disappointing. "

"Excellent to relax "

"Very nice stay when working in the area would certainly recommend"

"Beautiful place!"

"Perfect!"

"10th stay in this hotel in 2 years. Still ok for the price. Only one problem this time - smelly towels."

"The staff were great very helpfully "