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"Great hospitality "

"I absolutely loved my stay at the citizenM hotel in downtown Chicago! The location was unbeatable, offering easy access to a variety of stores, restaurants, and the beautiful riverfront. It made exploring the city incredibly convenient. The hotel's modern and stylish design, combined with its comfortable amenities, made for a fantastic experience. The vibrant atmosphere and friendly staff added to the overall charm. Whether you're in Chicago for business or leisure, citizenM is the perfect spot to enjoy everything the city has to offer. Highly recommended!"

"This hotel is just majestic ♡ it's 100 percent a romantic getaway we will be back ♡"

"We were offered a discounted upgrade upon check in. It was my birthday and we were excited to accept. The riom was spacious with an amazing view. Breakfast was delicious. My only complaint wasn't really the hotels fault but a little communication would have been helpful. We traveled out to the suburbs for a day trip. When we tried to return they had shut down the entire city for a Mexican Independence parade. Entering the city was not possible until 4am. Locals planned this fir months it was on every local news outlet for weeks, but coming from another state we had no way of knowing or predicting that exit ramos from the highway would be blocked. A small write up about what to expect slipped under the door or given with keys would have allowed us to sleep in the room we paid for that night rather then in our car on I90/I94. Otherwise, a completely amazing stay."

"Amazing hotel "

"Staff were friendly. Hotel was beautiful "

"Best location"

"Every thing was great "

"ALWAYS pleased with this establishment! Customer service is above and beyond!"