Prince Hotels Nishimachi hotels

"Excellent room with private onsen, clean and spacious. Dinner was solid, felt slightly rushed during the first seating."

"Food and customer service is awesome"

"Great. Small room in perfect condition. Very clean and comfortable "

"Very nice hotel"

"Great saty, very nice room and excellent service staff. Lawson's just downstairs and train station less than a 5min walk away"

"awesome"

"Great hotel about a 6 minute walk from Nagano train station. You can hear the trains from the rooms on the side of the hotel facing the tracks, but it is very muffled. Tiny rooms like all Japanese hotels in the affordable range. But very functional, great staff with decent (for Japan) English. My room had a killer massage chair, love the place just for that. Extremely clean, good neighborhood and a great value for the price range. "

"We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place."

"Better than some 4-star hotels I’ve stayed at! Staff were super friendly and helpful, great location, can get to it without walking outside and big rooms! Will def stay here next time!"