寧夏SPA 酒店

「酒店硬件不错，住的舒服。只是服务这块有待加强。 前台预订两件房间，其中有一间的房卡无法开门，电话沟通还让用户下去更新，不合理。后来要求让服务员上来开门，等待较长时间，用户感觉不好。 另外，可能是因为在hotels预订的，更新了价格之后，酒店没有及时更新价格，还是按照原价收费了。到现在也没退回，感觉就是酒店和平台都不管了。」

「It's a great location as it's close to a residential area and easy access to old town. Very friendly staff, great breakfast, and beautiful room. We were very happy to stay in this hotel for 6 days. And we enjoyed to invite friends for breakfast too.」

「酒店的硬件設施非常好，但整體服務有待改善和提高，大部分的員工都熱情有禮，但多數不懂英文，有需要和他們溝通時比較困難，住的是無煙樓層，但很多時候聞到有菸味道，可能在中國內地不守規矩的人比較多吧！有投訴，但沒有改善，早晨食物比較差，和五星酒店完全不匹配，希望有所改善。」

「非常に清潔で落ち着いた雰囲気でした。」

「The staff was very friendly. The breakfast was top notch, serving a wide range of both Chinese and more Western dishes. The bed was very comfortable, everything worked in the room, and it was very clean. We will return. 」