Absolutely lovely, rooms were comfortable and had lots of space. Reception was warm and friendly on arrival. Loved the decor in the bar area. Breakfast was great lots of choice and staff were great.
Great location, everything was walkable close to town and the University. Parking was easy and opposite the hotel .
Lots to do and see. Would definitely stay again.
Thank you
Caroline
2025 年 3 月入住 1 晚
8/10 还可以
Angus
2025 年 3 月 28 日
满意:员工和服务,清洁度
Friendly staff , great food, restaurant service could be a bit better. However overall a good stay.
Angus
2025 年 3 月入住 1 晚
10/10 超赞
Keith,Edinburgh
2025 年 3 月 23 日
Keith
2025 年 2 月入住 2 晚
8/10 还可以
Ruby
与配偶出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were so friendly and accommodating here in both reception and the restaurant. The room was generously sized and comfortable. We had dinner at the hotel before our theatre trip which was excellent. Great views of the Millennium Bridge.
Only negative comments - there was no conditioner in the bathroom. For somewhere which is offering free menstrual kits (bravo - this touch is amazing!) it would have been nice to have hair conditioner too. Also the check in process did seem to take quite a while and there was a big queue when we arrived around 4pm which took a while to get through. However it’s hard to balance quality service with speed hence why overall this still deserved 5 stars.
Ruby
2025 年 3 月入住 1 晚
10/10 超赞
Elizabeth
2025 年 3 月 13 日
Elizabeth
2025 年 1 月入住 1 晚
10/10 超赞
Adam
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel, beautiful room.
Adam
2025 年 1 月入住 3 晚
10/10 超赞
Aaron
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Aaron
2025 年 3 月入住 2 晚
8/10 还可以
David
与家人出行
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
David
2025 年 1 月入住 1 晚
8/10 还可以
Clive
与配偶出行, 商务旅客
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and recently refurbished but needs some refinement if the refurbishment undertaken. With those done this would be a great stay.
Clive
2025 年 3 月入住 2 晚
8/10 还可以
Hugh
与配偶出行
2025 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Hugh
2025 年 1 月入住 2 晚
10/10 超赞
Cortney,Charleston
2025 年 2 月 20 日
Cortney
2025 年 2 月入住 2 晚
10/10 超赞
Stuart
2025 年 2 月 16 日
Lovely hotel, great staff who were very helpful
Stuart
2025 年 2 月入住 1 晚
8/10 还可以
Graeme
与配偶出行
2025 年 2 月 15 日
满意:住宿条件和设施,清洁度
Good location plenty of bars and places to eat nearby.
Graeme
2025 年 2 月入住 1 晚
8/10 还可以
Steven
2025 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Great stay spoilt by one other ladie staying at the hotel, on 3 occasions on leaving and entering the hotel the lady would shout abusive comments and strange noises at us, it was reported to staff but when returning later on she done it again white smoking at the main entrance,not sure if drunk or drugs very off putting when you work hard to pays and treat yourself and someone has to spoil it and cause your anxiety to spark as she was constantly around the exi/entrance, ,such a shame as no security about
Steven
2025 年 1 月入住 1 晚
10/10 超赞
ANDREW
团体旅客
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely Hotel. Club Delux Suite was amazing.
ANDREW
2025 年 1 月入住 1 晚
10/10 超赞
Joe
与配偶出行
2025 年 1 月 22 日
满意:服务设施
Staff were warm and welcoming. The room was spotless which made for a really enjoyable stay
Joe
2025 年 1 月入住 1 晚
10/10 超赞
Nathalie
与家人出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Fabulous room, really good location.
Lovely stag in particular Dave on reception was very helpful.
Nathalie
2025 年 1 月入住 1 晚
6/10 一般
Peter
2025 年 1 月 11 日
满意:客房舒适度
不满意:住宿条件和设施,清洁度
Poor condition
Starting to look a bit tired however poor condition of bedroom furniture is unforgivable considering the price paid
Peter
2025 年 1 月入住 1 晚
10/10 超赞
Donal
2025 年 1 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Very convenient hotel if staying in Newcastle
Donal
2025 年 1 月入住 2 晚
8/10 还可以
Wayne
商务旅客
2025 年 1 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One night stay, good sized room. Easy check in, parking in multi storey across the road.
Food okay although breakfast was disappointing due to eggs being over cooked.
Only there 12 hours so not much else seen.
Wayne
2025 年 1 月入住 1 晚
10/10 超赞
Leah
商务旅客
2025 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Another fabulous stay.
This is my second time staying here and it is always my go-to when in the Newcastle area. It’s conveniently located and there is ample parking in the multistorey across the road, of which you have to pay a small fee but that’s expected when staying in a city centre hotel.
My room was absolutely huge! The bed was comfortable and the evening meal and breakfast were excellent as always. The staff were great and couldn’t do enough for you. Perhaps the bathroom could do with a deeper clean but overall I love it here and can’t wait to come back.