Very convenient for the Central Station with lots of eating options
Michael
於 2025 年 4 月住了 1 晚
10/10 優異
Adam
家人同遊
2025 年 4 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel
Adam
於 2025 年 4 月住了 1 晚
10/10 優異
Ian
多人同遊
2025 年 3 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in a convenient location with parking available. Helpful staff, good food. Overall a very enjoyable stay.
Ian
於 2025 年 3 月住了 2 晚
8/10 不錯
Joy
伴侶同遊
2025 年 3 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
Joy
於 2025 年 3 月住了 1 晚
2/10 很差
Steve
親子同遊
2025 年 3 月 24 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Had issues at the hotel as there was no hot water could not have a shower. Very noisy it was really bad. Although the staff were very friendly and helpful. Did manage to get a refund of£60.59.
Steve
於 2025 年 3 月住了 1 晚
6/10 一般
David
多人同遊
2025 年 3 月 9 日
讚好:職員與服務
不滿:整潔度
The Leonardo Hotel in Newcastle is disappointingly shabby, a far cry from the four-star luxury it claims to offer. Dust clings to surfaces like a stubborn guest, while the carpets—grubby and barely vacuumed—look as though they’ve not seen proper care in ages, leaving the whole place feeling worn and neglected. Assigning me a disabled room without asking felt like an oversight, only adding to the lackluster experience. A Premier Inn honestly provides a cleaner, more comfortable stay for less. Leonardo needs to invest in a serious deep clean and better upkeep to even approach the standard they advertise—until then, it’s a letdown worth skipping.
David
於 2025 年 3 月住了 2 晚
2/10 很差
Leslie
2025 年 3 月 1 日
不滿:住宿狀況
2nd weekend in a row without hit water
Leslie
於 2025 年 2 月住了 1 晚
6/10 一般
Kevin
家人同遊
2025 年 2 月 19 日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
poor lighting in the room also the shower was unusable as the pressure was so bad and wasnt hot enough
Kevin
於 2025 年 2 月住了 2 晚
10/10 優異
Gary
商務旅客
2025 年 2 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
An ideal place for an overnight, just a 10 minute walk from central station. Staff were amazing, very welcoming and chatty. Room was comfortable, with a great bed.
Gary
於 2025 年 2 月住了 1 晚
4/10 欠佳
Christopher
伴侶同遊
2025 年 2 月 15 日
讚好:整潔度、設施服務和住宿狀況
Check in guy was a little abrupt. Beared guy. Woke.up on the morning with a busy day a head of us to have no water. Couldn't shower, brush teeth and toilet was struggling to flush. Rang reception to the same abrupt guy who was on check in to tell me that everyone was trying to shower at the same time and the pressure was down as the pump can't take every one showing at the same time. This is not acceptable in a large hotel . I felt dirty not been able.to shower and freshen up and to add insult the woman on reception told me I could maybe go to a one gym.or local swimming baths to shower 🤔 it had spoilt our valentines stay not been able to shower
Christopher
於 2025 年 2 月住了 1 晚
6/10 一般
Graeme
2025 年 2 月 15 日
不滿:職員與服務
Aparently its perfectly acceptable for allowing shouting along the corridors and music coming from rooms at 0100! The staff at reception where enjoying a conversation together I dont think they even seen what I looked like - simply bare minimum communication and gave me the room key. I should have booked the cheaper hotel up the road! The shower pressure certainly seen better days. I will not recommend here.
Graeme
於 2025 年 2 月住了 1 晚
2/10 很差
Mukesh
2025 年 2 月 9 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Mukesh
於 2025 年 2 月住了 2 晚
6/10 一般
Eddie
2025 年 2 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was disappointing
Not much choice no mushroom hash brown black pudding fruit juices mostly empty and you had to tip them to the side for anything to come out
Nearly every table had used dishes etc on and you had to move the used dishes to another table
Eddie
於 2024 年 12 月住了 1 晚
6/10 一般
Sharon
2025 年 2 月 6 日
讚好:職員與服務
Sharon
於 2025 年 2 月住了 1 晚
10/10 優異
Christopher
伴侶同遊
2025 年 1 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Swift check in. Clean hotel. Great location
Christopher
於 2025 年 1 月住了 1 晚
10/10 優異
Graeme
伴侶同遊
2025 年 1 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast choice a little limited, but what was there was nice
Graeme
於 2025 年 1 月住了 1 晚
2/10 很差
Mariana
2025 年 1 月 25 日
Mariana
於 2025 年 1 月住了 2 晚
8/10 不錯
David
伴侶同遊
2025 年 1 月 23 日
讚好:設施服務和住宿狀況
Ideal location for station and metro arena
David
於 2025 年 1 月住了 1 晚
4/10 欠佳
Neil
商務旅客
2025 年 1 月 15 日
不滿:設施服務和住宿狀況
Public areas and staff pleasant. Rooms dated and plumbing not fit for purpose. Leaking taps, cold water and no power in shower
Neil
於 2025 年 1 月住了 2 晚
10/10 優異
David
2025 年 1 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
David
於 2025 年 1 月住了 1 晚
10/10 優異
Rebecca
親子同遊
2025 年 1 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic staff can't do enough to help you. Very friendly and welcoming. Excellent location for train, city and St James Park.