6/10 Okay
Verified traveller
16 Dec 2024
Great house, poor preparation
The house is amazing, great for big groups, and the main room is fantastic for entertaining. There is lots of space to spread out and enjoy family and friends. That being said, communicaiton with the property manager was inadequate as the care taker was not alerted to our arrival and therefore the heat wasn't turned on, a big bummer, as we arrived mid November and it took 24 hours to get the home up to temperature. The house was relatively clean, but it was clear it had been cleaned after the last group had stayed there and not before our arrival. Linens and towels are provided at an extra cost and with notification. We let Chris know 8 days before our arrival that we would need this service and after many unsuccessful attempts to confirm our need, we were finally able to touch base a couple of days before we showed up. The linens were out but none of the beds were made up. I do not think we were charged for the linen service, but it sure would have been nice to know what we were in for. A word to future guests, they do not plow the driveway if it snows. We had a foot of snow and thankfully we had 4wd, but it would have been hard without it.
Verified traveller
Stayed 7 nights in Nov 2024