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Waldorf Astoria New York

5.0 star property
Art Deco New York hotel in Manhattan with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldorf Astoria New York

Interior
Lobby
Exterior
Flat-screen TV, pay films, MP3 dock
Ballroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Room service
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Park Avenue Premier Suite Mobility Access Tub

Flat-screen TV, pay films, MP3 dock

Park Avenue Premier Suite Mobility Access Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 940 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Hearing Accessible

Flat-screen TV, pay films, MP3 dock

Junior Suite Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

Park Avenue View Premier Three Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
3 bedrooms
  • Sleeps 9
  • 1 King Bed

Park Avenue View Premier Two Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Bathtub)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Accessible (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 705 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Park Avenue View Premier One Bedroom Suite

Flat-screen TV, pay films, MP3 dock

Park Avenue View Premier One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 965 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 445 sq ft
  • Sleeps 4
  • 2 Double Beds

Manhattan Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

Waldorf Astoria Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Bathtub)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Accessible (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, View

Flat-screen TV, pay films, MP3 dock

Junior Suite, 1 King Bed, Terrace, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Flat-screen TV, pay films, MP3 dock

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park Avenue Junior Suite

Flat-screen TV, pay films, MP3 dock

Park Avenue Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

Manhattan Suite Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lexington Avenue Junior Suite

Flat-screen TV, pay films, MP3 dock

Lexington Avenue Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 610 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Mobility Accessible Roll In Shower

Flat-screen TV, pay films, MP3 dock

Junior Suite Mobility Accessible Roll In Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Mobility Accessible 3X3 Shower

Flat-screen TV, pay films, MP3 dock

Junior Suite Mobility Accessible 3X3 Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 625 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 625 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 635 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Accessible (3x3 Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 2 Double Beds, Accessible (3x3 Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 715 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

View from room

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (3x3 Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Accessible (3x3 Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Empire Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier One Bedroom Suite Hearing Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Premier One Bedroom Suite Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
301 Park Avenue, New York, NY, 10022

What's nearby

  • 5th Avenue - 5 min walk
  • Rockefeller Center - 7 min walk
  • Grand Central Terminal - 8 min walk
  • Times Square - 13 min walk
  • Broadway - 14 min walk

Getting around

  • 51 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 8 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Schnipper's Quality Kitchen - ‬3 min walk
  • ‪Fasano Restaurant New York - ‬2 min walk
  • ‪Urbanspace - ‬3 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Waldorf Astoria New York

Luxury historic hotel near 5th Avenue
A short walk from Grand Central Terminal and Rockefeller Center, Waldorf Astoria New York provides shopping on-site, a 24-hour health club and a 24-hour business centre. Treat yourself to a massage at Waldorf Astoria Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and smoke-free property
  • A lift, concierge services and a porter/bellboy
Room features
All 375 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 120 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 100-200 per person
  • 3 restaurants
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Shopping

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors - Digital Key mobile app before check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 20 kg per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 250 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 100 to 200 per person
  • Valet parking fee: USD 120 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waldorf Astoria New York Hotel
Waldorf Astoria Hotel
Waldorf Astoria New York
Waldorf Astoria
New York Waldorf
Astoria Waldorf
Waldorf Historia
Waldorf Astoria Hotel New York
Waldorf New York
Hotel Waldorf New York
Astoria New Waldorf York
Waldorf Astoria New York Hotel
Waldorf Astoria New York New York
Waldorf Astoria New York Hotel New York

Frequently asked questions

Is Waldorf Astoria New York pet-friendly?

Yes, Waldorf Astoria New York allows dogs with a maximum weight of up to 20 kg per pet. There's a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Waldorf Astoria New York?

Valet parking is available for USD 120 per night.

What time is check-in at Waldorf Astoria New York?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Waldorf Astoria New York?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Waldorf Astoria New York located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of 5th Avenue, Rockefeller Center, and Grand Central Terminal. Radio City Music Hall and St. Patrick's Cathedral are also within 10 minutes. 51 St. Station is only a 3-minute walk and Lexington Av.-53 St. Station is 6 minutes.

Waldorf Astoria New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1004 reviews" "
Rating 8 - Good. 270 out of 1004 reviews" "
Rating 6 - Okay. 158 out of 1004 reviews" "
Rating 4 - Poor. 70 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

WVmeg, WV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely and sophisticated property with tons of history. It was so unique and exciting to stay here. Only thing I did wish was that they would throw in free wi-fi. With all the money spent to stay here, I would think that would be a small convenience.
Stayed 2 nights in Jan 2015

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Lovely old hotel in need of refurbishing
Enjoyed our stay especially as the Waldorf Astoria is closing

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic, Luxurious, Legendary
The most legendary hotel i have ever stayed in. I stayed in a one bedroom suite which had superb views over Park Ave, feel privileged to have stayed there before it closed. Look forward to coming back in three years time when it opens.

8/10 Good

Suzy, Gonzales, LA

Liked: Cleanliness, staff & service
Glad we stayed at the Waldorf Astoria New York
We are glad we chose to stay at the Waldorf Astoria for the historical aspect. The hotel was in its final days of operation and we did encounter some issues. Our room was not ready at check-in time, we waited for over an hour and our room was still not ready, so they placed us in another room. They did provide us with free breakfast to compensate for the long delay. Our room was lovely and we were facing park avenue. However, we were only on the fifth floor so there was lots of street noise. Our tub kept backing up while taking a shower after the second phone call and a second attempt they cleared the clog. We could not get the room cool, so they brought us a fan. All that being said it was truly a treat to be at the Grand Dame for her final days.

6/10 Okay

Brian, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Night at the Waldorf
We went down with a few friends to say goodbye as they just closed for a few years to renovate. Had a great experience with the hotel and restaurant staff. The bar staff at Peacock Alley is amazing. We unfortunately had a very bad experience at check out. As the valet got our car and the bell staff helped but our luggage in the trunk, my friend got in the back seat and proceeded to close the door. The bellman was not paying attention and was hit by door. My friend jumped immediately t and apologized. The valet did not want to hear it, waved him away and actually said "F**k You" to him. We were floored. It obviously was an accident, and did not justify that kind of reaction. After an amazing night, Dinner at the Bull and Bear, Drinks at the Bars, $80 to valet the car. It ruined the entire experience. Being in the hospitality industry, I couldn't believe what I had heard. If they hadn't been closing the hotel the next day, I certainly would have said something.

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bye Waldorf
I was upgraded to a beautiful suite. Have nothing to complain about! It was heaven.

6/10 Okay

Gilfish, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Location......
Nice Hotel in a good location but charging $18.95 for wifi in your room and no coffee available in the room or complementary in the mornings in the lobby is just a cash grab. And an unreasonable cash grab at that. The Waldorf Astoria is easily outdone by its many competitors.

4/10 Poor

amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Waldorf Astoria was not the Waldorf I know.
I have stayed at the Waldorf in New York before as well as other Waldorfs in the US. This was not the hotel experience I've had before. The room was beyond subpar. The paint was chipping off of the walls, there was only two outlets working in the room and the room was terribly hot. When we called the front desk to ask if we could have someone look at our air the employee was rude and condescending. "Good luck with that. We are shutting down March 1 and we just don't have the staff. Besides it is winter in New York." Really? I don't care if it is winter. The room was so hot we couldn't stop sweating. I get it, closing down, BUT when I made my reservations I was not made aware of that detail. I travel ALOT, I can and will stay elsewhere. Bad form Hilton Co, Bad form Expedia for not disclosing that the hotel was closing down and we would be treated like we were staying at a youth hostel. I don't complain normally but when I go away from home, I expect to be able to charge my electronics, and not sweat the entire time I'm in the "comfort" of my high end hotel room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel......loved the ambience! Sunday buffet was lovely... too bad this hotel is closing... I'm so glad I had the opportunity to stay at the Waldorf Astoria!

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a Kind
Fabulous

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++++
Best hotel experience I'd had , Spent our Valentine's weekend. amazing experience, Rebecca Villasenor at the front Desk was most generous and helpful , there was a delay to get an upgraded room ready but there was to shortage of entertainment and swanky complimentary refreshments, made us wanted to wait longer in the lobby than needed. It was perfect.

10/10 Excellent

Business Man, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit warm...
The hotel was great. Rooms were nice & clean. However, it was way too warm; even turning down the thermostat did not help, hence the "pleasing" rating for Room Comfort vs an "excellent". I gave it an overall excellent rating because I didn't have an option of a 4.5, and although the heat made it a bit uncomfortable, it wasn't enough to bring it down to a 4, or "pleasing". Overall, a very pleasant experience...and considering which hotel it was, I paid a great room rate! The down part is that it is closing on 1 March 2017 for a few years for renovations, so will not be able to stay there again for a while, and after said renovations, will probably not be able to score such a good rate. :)

6/10 Okay

Melykat, Richmond, Va

Liked: Cleanliness, room comfort
Not The Ritz
The hotel is beautiful and our stay was fine and overall trip to New York was amazing. The Waldorf-Astoria is in a very central location. I was disappointed in the desk staff and the concierge. It was if they couldn't be "bothered". Encouraged to have the breakfast buffet, there was no mention of price. That should have been a flag - with a 25% discount two people was $93. Yes, inline with the hotel, but it would have been nice to know. Also, no in-room coffee or in lobby. Finally arranged a late check out for 1:00 yet was still locked out of our room. Again, lots of good things at this hotel, but it's definitely not the Ritz!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. In the center of Manhattan
I visiting for my first honeymoon and Wao amazing hotel. The President Hotel, this hotel have a lot of history. The employees are well generous and very professional. Im very sad for those guys, because the hotel close now until 2 or 3 years for renovation. But, the show must go on and the life is short. Thanks Waldorf to bring me and excellent honeymoon and see you when complete your renovation.

8/10 Good

John, Corbridge

Liked: Cleanliness, staff & service, room comfort
Great central location
Staff were great, location central to most uptown places, rooms clean albeit a little dated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely- sorry it will be closed so long for the renovation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very noise heater. not compatible with a hotel like this

4/10 Poor

A.R., Chicago, IL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Great location, but rooms very worn out...
I expected from Waldorf Astoria the rooms to be updated and cleaner, especially bathrooms. had to request to change a room, which they nicely agreed to do. The other room was better, but still some things needed to be fixed. Again, they called a plumber to take care of the bath tub stopper. Otherwise, a great location, but would not come back to this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Vintage
Professional and Helpful staff.Located close to everything to do.Clean and Quiet.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only discomfort at this lovely, nicely appointed and classy hotel was the temperature and dryness of the room. Otherwise, first rate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel with old world charm
We really enjoyed our stay at the Waldorf Astoria. We were celebrating my husband's 40th birthday and the hotel went above and beyond to make him feel special. The staff were all lovely and the hotel is classically beautiful. Our room was in the tower, it had a great view over midtown. The lobby of this hotel is really special. I hope that they preserve it in the renovations. There are so few places left that exhibit this old world charm and it would be a shame to modernize the personality out of it. The location is excellent, an easy walk from the park and many other sites of New York.

10/10 Excellent

sharon, Waldorf Astoria New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYC iconic hotel-The Waldorf Astoria
We spent 6 wonderful nights in the Waldorf We were worried the fact it's closing down soon for a 3 year makeover that we wouldn't get the best out of the staff. I'm glad to say we were wrong the staff were amazing and believe me the knowledge they had about the hotel was fantastic, from house keepers to mangers each had a story to tell. But what really got to me was how proud they are of there hotel. I truly hope they don't rip the heart out of the grand hotel the Art Deco features are second to none She is a grand old lady and like most women we all like to stay looking younger & fresher so by all means smooth the odd wrinkle but don't change her so much we won't reckonies her