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The St. Regis New York

5.0 star property
Hotel with a 24-hour fitness centre, steps from 5th Avenue

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis New York

Exterior
Reception
Meeting facility
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
The price is HK$9,071
HK$10,883 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 450 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 450 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 450 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 450 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (St. Regis Suite, Mob Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (St. Regis Suite, Mob Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • 4055 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bentley)

Living area

Suite, 1 Bedroom (Bentley)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • 490 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Grand Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • 490 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (St. Regis Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (St. Regis Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 1055 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Astor Suite)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking (Astor Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View (Madison Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking, View (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 975 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Fifth Avenue Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Fifth Avenue Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 1100 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Madison Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 975 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Living room

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 975 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Double Bed, Corner

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Grand Suite, 1 Double Bed, Corner

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 1400 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • 450 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 1100 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is HK$9,496
HK$11,504 total
includes taxes & fees
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About the area

Map
Two East 55th St, New York, NY, 10022

What's nearby

  • 5th Avenue - 1 min walk - 0.1 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 15 min walk - 1.3 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 5 Av.-53 St. Station - 4 min walk
  • Grand Central - 42 St. Station - 15 min walk
  • Newark Liberty Intl. Airport (EWR) - 38 min drive

Restaurants

  • ‪Black Fox Coffee Co. - ‬1 min walk
  • ‪Clement - ‬1 min walk
  • ‪Papillon - ‬3 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Michael's Restaurant - ‬2 min walk

About this property

The St. Regis New York

Hotel near 5th Avenue
A short walk from Radio City Music Hall and Rockefeller Center, The St. Regis New York provides shopping on-site, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-in, a reception hall and wedding services
  • Smoke-free property, multilingual staff and ATM/banking services
Room features
All 238 rooms have comforts, such as wet bars and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch TVs with premium channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 88.79 per day)
  • Valet parking on site (USD 88.79 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: USD 43 per person
  • Room service available

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3944 square feet)
  • Meeting rooms - 13

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 137.77 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 43 per person
  • Self-parking fee: USD 88.79 per day
  • Valet parking fee: USD 88.79 per night (in/out privileges)
  • Rollaway bed fee: USD 137.77 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Regis New York Hotel
St. Regis Hotel
St. Regis New York
St. Regis
St Regis New York City
St Regis Hotel New York
New York City St Regis
The St. Regis New York Hotel New York City
New York City St Regis
St Regis New York City
St Regis Hotel New York
The St. Regis New York Hotel
The St. Regis New York New York
The St. Regis New York Hotel New York
The St. Regis New York Hotel New York City

Frequently asked questions

Is The St. Regis New York pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The St. Regis New York?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The St. Regis New York on 23 Dec 2024 start from HK$9,071.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The St. Regis New York?

Self-parking is available for USD 88.79 per day. Valet parking is available for USD 88.79 per night.

What time is check-in at The St. Regis New York?

Check-in start time: 4 PM; check-in end time: 5:30 AM.

What time is check-out at The St. Regis New York?

Checkout is at noon.

Where is The St. Regis New York located?

Located in Manhattan, this hotel is steps away from Madison Avenue and 5th Avenue. Museum of Modern Art and St. Patrick's Cathedral are also within 5 minutes. 5 Av.-53 St. Station is only a 4-minute walk and 57 St. Station is 6 minutes.

The St. Regis New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 200 reviews" "
Rating 8 - Good. 21 out of 200 reviews" "
Rating 6 - Okay. 11 out of 200 reviews" "
Rating 4 - Poor. 6 out of 200 reviews" "
Rating 2 - Terrible. 10 out of 200 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the St. Regis and look forward to coming back in the future!
Stayed 2 nights in Oct 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had lost my debit card while traveling to this place and they failed to uphold my reservation. I still did have valid ID and the room was paid for. They did not offer any solution except to cancel my reservation. I was left in new york the entire night without accomodations or any way to return home until the next day. I am entirely disgusted at the way I was treated by the staff and management at this place, and entirely disappointed that the ownership lacks the decency to handle a simple situation as this one.
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
The property is lovely, but the experience suffered. I spent two nights in NYC. Here were the problems: (1) On the first night, a Bose radio went off prior to sunrise. I couldn't turn it off without moving furniture and unplugging it. And then trying to get back to sleep. (2) I was unable to control the thermostat so the room was much warmer than I wanted. I asked the staff to turn it down while I was out and they turned it down to 60 degrees. (3) Finally, when I left, I asked for my car to be pulled around. I gave them the requested 20 minutes notice, but waited 20 additional minutes for the car to come around due to an error at the desk. I know these are first world problems (believe me, I know), but you're paying the St. Regis to eliminate these errors, not to make them. I doubt I'll return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Sep 2024

6/10 Okay

Negar, San Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was the most unpleasant New York Stay of my life.
Stayed 2 nights in Sep 2024

6/10 Okay

Kenneth

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Until the lobby/dining refurbishments are finished, the hotel has nothing to offer but a long walk through basement hallway. Seriously. The cost of this misery remained astonishingly high. My room, during a period when the hotel was not at full occupancy, was on the third floor facing an alleyway. You shouldn’t have to complain to receive a modicum of respect
Stayed 2 nights in Aug 2024

10/10 Excellent

Alireza, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in beautiful location
Stayed 6 nights in Jul 2024

8/10 Good

Syed Kaleem Jafar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was partially under renovation, which caused an issue with lifts. Lastly, I had requested requested the last day of statement which is yet to be received. Regards
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Omar for making your son’s birthday weekend one of the best vacations yet. We will be staying at the St Regis in Punta Mita and are looking forward to it after this experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy quick stay
We stayed for a couple of days/nights in one of their deluxe suites. The butler service was incredible, very courteous prompt, willing to help in any way. The rooms were very clean, in fact cleaned a couple of times during the day if we needed. They were working on the lobby. Although you needed to go to substitute lobby, all personnel were very nice directly us where to go. We can not wait to have our next trip into NYC & stay at the St. Regis
Stayed 2 nights in Jul 2024

10/10 Excellent

Tressa

Stayed 3 nights in Jul 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contact me please ASAP!!!
i was charged for the room twice and knowone will call me or credit me. 817-937-9203 is my cell ascearce@441toyota.com
Stayed 3 nights in Jul 2024

2/10 Terrible

Bernie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is under construction’ Air conditioning did not work one day.
Stayed 2 nights in Jul 2024

10/10 Excellent

othman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cc
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Stayed 1 night in Jul 2024

10/10 Excellent

ISOBEL

Travelled with group
Liked: Amenities
Loved the care and comfort as well as the quiet , calm ,gracious atmosphere !
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness
Stayed 12 nights in Apr 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St Regis never fails when it comes to guest experience. A
Stayed 1 night in May 2024

2/10 Terrible

Michael, Colleyville

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This felt like a bait and switch. The hotel was under construction and the entire lobby and restaurant and bar were closed. Felt like a prison. The checkin "upgraded" us from our king to a "bigger" room. What a joke. it wasn't bigger just a room with two full beds that felt like they were mattresses bought on sale at kmart before they went bankrupt. She staff were indifferent. Absolutely not worth a grand a night. Expedia should have told us details of the construction before booking. I would have stayed at the four seasons.
Stayed 2 nights in May 2024

4/10 Poor

AHMET CELALETTIN

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
There was a renovation going on… They should have stop booking rooms under these conditions…
Stayed 3 nights in May 2024

10/10 Excellent

Nikki

Stayed 2 nights in Apr 2024

4/10 Poor

Nancy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel lobby and restaurants are all under construction. We were never notified of this ahead of time. In fact, we were getting emails about booking dinner in the restaurant which was not even open. Our room was not ready at 5:45 pm for check in. Instead of the 2 double bed room, we got a one bed and a roll away bed. Secondly, the hot water facet shut off after 30-45 seconds in the bathroom. There was no hot water in the bathtub. When we tried to place our breakfast order Friday evening for Saturday morning, the staff was rude and did not want to take our order. We thought we would have a wonderful weekend bridal shopping for my daughter. The hotel was a huge disappointment.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose the St.Regis for its famous lobby and bar and classic charm. We were not told until just before our arrival that the lobby was being renovated and off limits and the bar and restaurant were closed. We understand those are being modernized and the beautiful rooms will also be modernized. Exactly what we do not want, so we will not return.
Stayed 2 nights in Apr 2024

2/10 Terrible

Monica

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024