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Ace Hotel New York

4.0 star property
Hotel with a 24-hour fitness centre, steps from 5th Avenue

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ace Hotel New York

Lobby
Exterior
View from room
Reception
Designer toiletries, hair dryer, dressing gowns, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is HK$2,169
HK$2,828 total
includes taxes & fees
17 Nov - 18 Nov
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 King Bed (Loft Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Partial View (Bunk)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 107 sq ft
  • Sleeps 2
  • 2 Single Beds

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Free WiFi
Air conditioning
Parking available
8.6 out of 10, Excellent, (1413)
The price is HK$1,364
HK$1,905 total
includes taxes & fees
17 Nov - 18 Nov
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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Macy's, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • A front desk safe, multilingual staff and coworking spaces
  • A lift, ATM/banking services and a porter/bellboy
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 individually furnished rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 75 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: USD 15-30 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar

Restaurants on site

  • Koloman

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

Ace Hotel New York
Ace Hotel
Ace New York
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 17 Nov 2024 start from HK$2,168.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Broadway and Bryant Park are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1005 reviews" "
Rating 8 - Good. 263 out of 1005 reviews" "
Rating 6 - Okay. 145 out of 1005 reviews" "
Rating 4 - Poor. 75 out of 1005 reviews" "
Rating 2 - Terrible. 55 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms as per most NY hotels are very small, unfortunately the aircon was only partially working, it seems very stylish when you enter the Lobby but reveals itself a triumph of style over substance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Cristina

Stayed 2 nights in Sep 2024

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We used to love this hotel. It's been in slow decline however and now the staff is disorganized enough that they can't complete small tasks like delivering and extra pillow to your room (called three times, but somehow they couldn't complete this simple task). Also, they neglect to tell you that depending on the season they either don't have heating or don't have air conditioning.
Stayed 4 nights in Oct 2024

4/10 Poor

Carrie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Thought this would be a cool spot as it was in a great location but it was extremely disappointing. Dark, dank and mildewy. Our room was really big but the bathroom was so tiny. The tub barely drained and was a mini tub. The carpet was really dark and dirty. Window didn’t close. Everything felt damp and smelled mildewy. It was a confusing place — do people live in the building as well? The lobby was cool and I think ultimately what draws people in. Really wanted to like the place as it was close walking to a lot of places but we hated it. Staff was lovely so not their fault but I would say not for us or a return visit, ever.

6/10 Okay

Kyungeun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

MIKE, MAYFIELD

Liked: Cleanliness, staff & service, amenities
Cool funky eclectic hip
Stayed 3 nights in Oct 2024

4/10 Poor

Eun Young

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Due to construction, many things were limited.
Stayed 4 nights in Oct 2024

4/10 Poor

Erin, Washington, DC

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Location was great for me however I will not stay here again. I stayed two nights while on a work trip and did not sleep well either night as the bed was uncomfortable and weirdly short (I’m only 5’6). I also found a bug in my bed the last day which freaked me out. I told the front desk when checking out about the bug, and they acknowledged the issue but didn’t really apologize which was just awkward. I really wish there was a light and outlet next to the bed also. The lighting is very poor in the room and makes it hard to work and do makeup. I did ask for a makeup mirror and they sent one up which was nice. I liked the shower — water was hot and water pressure was great.
Stayed 2 nights in Oct 2024

2/10 Terrible

Moshe

Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Stayed 3 nights in Aug 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Tricia

Travelled with family
The Ace, while I still enjoy it, is showing its age. The toilet did not flush and could be heard running overnight. The bath sink fixtures were wobbly. The luggage rack was wobbly. There was nowhere to park a car with a validated discount. Our room had scaffolding outside the window and the room was dark with no sunlight. There were large groups of bike delivery people loitering outside the hotel. Their lobby, location and overall vibe remain a favorite.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marina, RIDGEWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot dinning , close to Empire State building , lots to do in the area, The staff at the hotel were outstanding, would definitely stay here again
Stayed 4 nights in Aug 2024

2/10 Terrible

James, Rogers

Disliked: Cleanliness, amenities, property conditions & facilities
Pretty ghetto honestly; been a few times not much better and watch them like a hawk on extra charges out of nowhere
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Liked: Staff & service, amenities
I asked for a deluxe king size room and the room was small. But they did switch me to another deluxe king which was a bit bigger and that was the room I saw in the pictures. You need to say something if they put you in a smaller room. It’s weird. And there’s a smell in some of the rooms
Stayed 4 nights in Sep 2024

6/10 Okay

Kaoru

Travelled with family
Lobby lounge, room and amenity are all good buy it was too noisy to have a good sleep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Always consistent for work travel!
Stayed 3 nights in Sep 2024

10/10 Excellent

andrea

Stayed 1 night in Aug 2024

6/10 Okay

Candice

Travelled with partner
Liked: Staff & service
It was too dark and dank. The bathroom was not functional. Shower was brutal and no place to set toiletries. I had been in Palm Springs and LA and would have recommended to a friend, I sadly would not anymore.
Stayed 3 nights in Sep 2024

10/10 Excellent

Storm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience would stay again
Stayed 3 nights in Sep 2024

6/10 Okay

Erhun, Toronto

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Well decorated and cool hotel with rooms in poor conditions. Broken bathroom fixtures, plumbing and showers. Noisy and almost no isolation between rooms, hard to sleep at night. Close to all attractions and lots of dining options around.
Stayed 4 nights in Sep 2024

8/10 Good

Francoise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture in the lobby was beautiful and despite the busy bar area our room was quiet and comfortable with a great pressure shower in the bathroom
Stayed 1 night in Sep 2024