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Ace Hotel New York

4.0 star property
Hotel with a 24-hour fitness centre, steps from 5th Avenue

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel New York

Lobby
Front of property
Street view
Gift shop
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Laundry
The price is HK$1,042
HK$1,534 total
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 King Bed (Loft Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Partial View (Bunk)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 107 sq ft
  • Sleeps 2
  • 2 Single Beds

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Premium bedding, in-room safe, iron/ironing board, free WiFi

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Pet-friendly
Free WiFi
Air conditioning
Parking available
8.8 out of 10, Excellent, (1435)
The price is HK$1,111
HK$1,615 total
includes taxes & fees
5 Jan - 6 Jan 2025
Arlo NoMad
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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Broadway - 13 min walk - 1.1 km
  • Times Square - 14 min walk - 1.2 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Macy's, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Multilingual staff, smoke-free property and ATM/banking services
  • A front desk safe, a porter/bellboy and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 individually furnished rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 75 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: USD 15-30 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar

Restaurants on site

  • Koloman

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

Ace Hotel New York
Ace Hotel
Ace New York
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 5 Jan 2025 start from HK$1,041.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Broadway and Bryant Park are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1004 reviews" "
Rating 8 - Good. 262 out of 1004 reviews" "
Rating 6 - Okay. 148 out of 1004 reviews" "
Rating 4 - Poor. 79 out of 1004 reviews" "
Rating 2 - Terrible. 58 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly Ann Van, Toronto

Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read a lot of mixed reviews on this hotel but still chose to stay as I love the Ace Hotel chain. I was so happy with our visit. We had 2 double rooms and luckily these were on same floor. Both with views of empire state and a great size. The check in was seamless and the staff so friendly. The area around hotel had so much going on and the general location made it very walkable for us to explore uptown one day then downtown another. A train stop also close by. Yes it’s dark, yes they could do with more shelving in bathroom and yes it’s a vibe!
Stayed 3 nights in Dec 2024

8/10 Good

Adama

Stayed 2 nights in Nov 2024

4/10 Poor

KYLE

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Chad

Business traveller
Liked: Staff & service, property conditions & facilities
Lately my rooms always have missing lamps or broken things (or both)
Stayed 2 nights in Dec 2024

8/10 Good

Ria

Travelled with group
Liked: Cleanliness, staff & service
Kudos to Approachable and considerate staff.
Stayed 4 nights in Dec 2024

8/10 Good

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect location and great ambience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Stayed 1 night in Nov 2024

8/10 Good

Maral

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed at the Ace many times but have to say you’ve taken the “old school Manhattan apartment theme” too far. As always chill cool vibes, good location, big rooms with friendly staff. But our view was of a brick wall, heater was so loud we had to turn it off to sleep, second day our shower didn’t have hot water, when you turned it on the walls/pipes would shake and make a noise for a good 10 min. All this for an amazing price of $1100/night CAD. Gotta love NYC 💕 we would go back 😆
Stayed 2 nights in Dec 2024

6/10 Okay

najef

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Jerrod, Charleston

Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying at the ace every time we come to New York for 14 years. Never disappoints.
Stayed 2 nights in Nov 2024

8/10 Good

Alecia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibes at the Ace Hotel. Great location. Room is dark industrial and gritty rather than luxe. Bathroom could use a renovation
Stayed 3 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hip vibe ! Not the normal traditional decor, Fabulous employees!
Stayed 4 nights in Nov 2024

8/10 Good

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the Ace. Have stayed there many times. It could use a little updating. Could use more storage in the room and bathroom, shelves/hooks. Overall, it’s a really great place to stay. Convenient location, lots going on.
Stayed 3 nights in Nov 2024

8/10 Good

Jill, new york

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
This is a hip hotel in a great location. The rooms can feel a bit small and out dated but amenities are good. There’s no closet in the smallest room.
Stayed 2 nights in Nov 2024

10/10 Excellent

GENE

Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities
House keeping did a very in consistent job. Toilet clearly not cleaned, toilet paper not replenished. The state of the rooms looks like nothing has been done since opening. It’s a shame. The Ace in Toronto was the reason I chose to stay here. Disappointment
Stayed 8 nights in Nov 2024

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

6/10 Okay

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I generally love staying at the ace hotel. However, the New York location truly disappointed. The room was really dark and dingy and had a musky smell to it. Carpet and bathrooms felt a little dirty. Overall, location is perfect. Staff is great. Rooms just need some maintenance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristina, Vestaburg

Liked: Staff & service, property conditions & facilities
The Ace is my go-to destination when I stay in NYC
Stayed 2 nights in Nov 2024

8/10 Good

Chad

Stayed 2 nights in Jun 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms as per most NY hotels are very small, unfortunately the aircon was only partially working, it seems very stylish when you enter the Lobby but reveals itself a triumph of style over substance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024