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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property
Hotel with free parking, near Mississippi River

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Terrace/patio
Exterior
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
The price is HK$1,199
HK$1,381 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 2 Queen Beds (Two Queen)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Two Queen)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very good, (1001)
The price is HK$1,059
HK$1,199 total
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn New Orleans West Bank Tower, an IHG Hotel
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About the area

Map
5 Westbank Expressway, Gretna, LA, 70053

What's nearby

  • Ernest N. Morial Convention Center - 6 min drive - 6.6 km
  • Mardi Gras World - 6 min drive - 7.0 km
  • Port of New Orleans - 7 min drive - 7.2 km
  • Canal Street - 7 min drive - 8.1 km
  • Julia Street Cruise Terminal - 8 min drive - 7.8 km

Getting around

  • Julia Street Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 12 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬13 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Antoine's Famous Cakes - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬10 min walk

About this property

Courtyard by Marriott New Orleans Westbank/Gretna

Hotel near National World War II Museum
Take advantage of a terrace, a coffee shop/cafe and a garden at Courtyard by Marriott New Orleans Westbank/Gretna. The on-site restaurant, Courtyard Bistro, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • Multilingual staff, a lift and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Coffee/tea makers, housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 5.00-20.00 for adults and USD 5.00-20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Courtyard Bistro

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 24 October 2024 to 27 October 2024 (dates subject to change).
The following facilities or services will be unavailable from February 2 2025 to February 9 2025 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A 2 per cent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults and USD 5.00 to 20.00 for children
  • Early check-in fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Frequently asked questions

Does Courtyard by Marriott New Orleans Westbank/Gretna have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from February 2 2025 until February 9 2025 (dates subject to change).

How much does it cost to stay at Courtyard by Marriott New Orleans Westbank/Gretna?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott New Orleans Westbank/Gretna on 24 Nov 2024 start from HK$1,198.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott New Orleans Westbank/Gretna pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott New Orleans Westbank/Gretna?

Self-parking is free at this property.

What time is check-in at Courtyard by Marriott New Orleans Westbank/Gretna?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 60 (subject to availability).

What time is check-out at Courtyard by Marriott New Orleans Westbank/Gretna?

Checkout is at noon.

Where is Courtyard by Marriott New Orleans Westbank/Gretna located?

Situated in Gretna, this hotel is 1.3 mi (2.2 km) from Mississippi River and 2.8 mi (4.5 km) from Algiers Ferry Terminal. Ernest N. Morial Convention Center and National World War II Museum are also within 6 miles (10 km).

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 1000 reviews" "
Rating 8 - Good. 241 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location away feom downtown.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, property conditions & facilities
A little dated and unkempt but still good
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
It appeared a good value for the cost
Stayed 1 night in Nov 2024

6/10 Okay

shinar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Interior of rooms looked worn and out dated. The staff cleaned it as best it could get. Linen smelled.
Stayed 1 night in Oct 2024

10/10 Excellent

Lily P

Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Travelled with family and small children
The shower in our room did not work. I was not credited any money for not having an inopeable shower. Not fun going to my next destination on a sponge bath for me and my family.
Stayed 1 night in Oct 2024

10/10 Excellent

Terece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in wasn’t the best! No one was at the front desk when we arrived! We waited for 15 minutes before front agent appeared without any apologies. I asked can we check in with you and she didn’t answer at first then after 2 minutes asked me how could she help me. She wasn’t pleasant nor did she have the best attitude for a front desk agent!! More training is necessary for her!! Leaving on the other hand was completely impressive!! The agent that checked us out was very professional and courteous!! Answered all my questions and was extremely helpful and went above and beyond to make sure I was completely satisfied. She also asked if I had any other questions or concerns.
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
forgot his name, but the man at the bar was AWESOME. we sat & talked with him every night until they closed. definitely will stay here again our next trip to NOLA!
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was hoping for housekeeping to be like it used to be. Now I have to request services.
Stayed 3 nights in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Ary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2024

2/10 Terrible

Joyneice

Stayed 1 night in Aug 2024

8/10 Good

Schwana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was ok.
Stayed 1 night in Jul 2024

10/10 Excellent

Kendrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Business traveller
Disliked: Cleanliness, staff & service
I will never stay here again.
When I first checked in I received attitude for not having my card to unlock the main door. Granted I hadn’t checked in yet. The customer service was poor to begin with. I tried to use my iron in my room and it would smoke out of the plastic so badly that I almost set the smoke alarm off. I tried to exchange and was told we don’t have anymore in the back and received attitude when I tried to exchange it. There were roaches in my room. The AC barely worked in my room and my room would not get cool. I will never choose this hotel for a future stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sky, Carrollton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indira front desk agent was great Location great room was great
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to staff and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Bonita

Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024