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Hotel Schloss Neustadt-Glewe

Riverfront hotel with marina and sauna

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Schloss Neustadt-Glewe

Front of property – evening/night
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Self-parking (surcharge) 10 per day
Games room
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
The price is HK$567
HK$607 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Royal Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Royal Suite

Highlights

Soundproofed
Private hot tub
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • 883 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

TV

Standard Double Room, Annex Building

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Annex Building

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, Annex Building

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Single Room, 1 Single Bed

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 193 sq ft
  • Park view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed

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Free WiFi
8.6 out of 10, Excellent, (216)
The price is HK$597
HK$639 total
includes taxes & fees
3 Dec - 4 Dec
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About the area

Map
Schlossfreiheit 1, Neustadt-Glewe, MV, 19306

What's nearby

  • Neustadt-Glewe Castle - 3 min walk - 0.3 km
  • Neustadt-Glewe Church - 4 min walk - 0.4 km
  • Neustadt-Glewe Beach - 16 min walk - 1.3 km
  • Badeanstalt Neustädter See - 16 min walk - 1.4 km
  • Ludwigslust Palace - 10 min drive - 10.2 km

Getting around

  • Neustadt-Glewe Station - 10 min walk
  • Hamburg Airport (HAM) - 72 min drive

Restaurants

  • ‪Raststätte Stolpe-Meckl/Nord - ‬12 min drive
  • ‪Eiscafe Rudolfo - ‬1 min walk
  • ‪Alte Wache - ‬10 min drive
  • ‪Restaurant Himmel und Erde - ‬7 min drive
  • ‪Steakhouse Groß Laasch - ‬6 min drive

About this property

Hotel Schloss Neustadt-Glewe

Hotel by the river
A marina, a terrace and a garden are just a few of the amenities provided at Hotel Schloss Neustadt-Glewe. For some rest and relaxation, visit the sauna. In addition to an arcade/games room and a library, guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
  • Multilingual staff, luggage storage and a billiards/pool table
  • Barbecues, a lift and smoke-free property
  • Guest reviews speak well of the helpful staff
Room features
All guest rooms at Hotel Schloss Neustadt-Glewe offer thoughtful touches, such as dressing gowns, in addition to amenities, such as safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 11 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Sauna
  • Spa services

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (1883 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 December to 26 December:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Mercure Schlosshotel Neustadt-Glewe Hotel
Mercure Schlosshotel Hotel
Mercure Schlosshotel Neustadt-Glewe
Mercure Schlosshotel
Schloss Neustadt-Glewe
Mercure Schlosshotel Neustadt Glewe
Schloss Neustadt Glewe
Hotel Schloss Neustadt-Glewe Hotel
Hotel Schloss Neustadt-Glewe Neustadt-Glewe
Hotel Schloss Neustadt-Glewe Hotel Neustadt-Glewe

Frequently asked questions

Is Hotel Schloss Neustadt-Glewe pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Schloss Neustadt-Glewe?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Schloss Neustadt-Glewe on 16 Dec 2024 start from HK$567.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Schloss Neustadt-Glewe?

Self-parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Hotel Schloss Neustadt-Glewe?

Check-in start time: 3 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Schloss Neustadt-Glewe?

Checkout is at 11:00 AM.

Where is Hotel Schloss Neustadt-Glewe located?

Located in the heart of Neustadt-Glewe, this hotel is within a 5-minute walk of Neustadt-Glewe Castle and Neustadt-Glewe Church. Neustadt-Glewe Beach and Badeanstalt Neustädter See are also within 1 mile (2 km). Neustadt-Glewe Station is 10 minutes by foot.

Hotel Schloss Neustadt-Glewe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 410 reviews" "
Rating 8 - Good. 163 out of 410 reviews" "
Rating 6 - Okay. 52 out of 410 reviews" "
Rating 4 - Poor. 11 out of 410 reviews" "
Rating 2 - Terrible. 8 out of 410 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Murat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with large bathroom facility, quiet, excellent location, very good breakfast
Stayed 1 night in Jun 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just beautiful! Rooms were large , comfortable and gorgeous.
Stayed 1 night in Oct 2023

10/10 Excellent

Juha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dieter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and great breakfast. Love the history!!! The ceilings of our room was incredible.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Pretty ok-ish
We expected to be sleeping in the schloss itself, but unfortunately the family rooms are in another building. We waited a couple of minutes at the reception, some of the staff does not speak English at all. One of our rooms reeked of smoke, clearly the previous tenants smoked there heavily. We were given a different room on another floor, which was clean. Rooms are spacious, bathrooms rather old-fashioned, curtains are tiny. Breakfast was ok, but there were tiny flies everywhere, which was a bit gross. Beds were ok. The prices were low enough to justify this pretty mediocre experience, but it’s a shame because it looked like a really nice place in the pictures. The highlights: Schwerin is nearby, and the fantastic Asian restaurant just up the street from the hotel (barely 4 minutes walk).
Stayed 1 night in Oct 2022

8/10 Good

Jorge R

Stayed 2 nights in Sep 2022

4/10 Poor

uwe

Travelled with partner
Disliked: Property conditions & facilities
Outsiden condition of Building is rather poor. Small village with almost no other options. Our room was gone and they did offer us a smaller room that was totally dark and with very old furniture. The lowest has been, that the hotel had a wedding party ongoing and that they did close the restaurant for Guete that have not been part of the wedding group!!!! Totally innacceptable , since the village does not offer any other, valid alternate! Overall , a very lousy way of threatening guests and the current rating is at least one point too good!
Stayed 2 nights in Sep 2022

8/10 Good

alex

Liked: Staff & service, amenities, property conditions & facilities
Overall, great spot, however they’re laundry service was a bit steep on the prices. Having said that, no one else around to do it. I was happy to stay there for 5 nights as they offered the sauna for free
Stayed 5 nights in Aug 2022

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities
Nice and good hotel. But same rooms need a modification.
Stayed 1 night in Sep 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always nice.
3rd time i have stayed there. Always nice. Good breakfast and nice large rooms. Clean and tidy rooms. Great price.
Stayed 1 night in Aug 2019

10/10 Excellent

Tali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.. Cosy and quiet
Perfect.. Very good breakfast
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Niels Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in old manor surroundings
Staying in an old palace style mansion, but it has been very nicely renovated in to a hotel... I most often use this to relax a night when passing through Germany...Hotel is situated just a few minutes off the Autobahn between Berlin and Hamburg...but hotel and the surroundings are also well situated for exploring the area around... Very clean and with good breakfast...Free parking available just next to the hotel..The staff is friendly...However a big minus is that internet rarely works and I had problem with that every time i stayed there... Ps! make sure you get a room in the palace itself and not the annex, if you want to sleep in the "older" palace atmosphere... When entering Neustadt Glewe there is a radar control just at town entrance...be careful when driving into Neustadt!
Stayed 1 night in Mar 2019

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived too late to really enjoy the hotel amenities. Stayed in the Amthaus. From the outside it kept its historical image but inside all gutted and modern. Would have been nice to reflect the old inside with photos or paintings. Comfortable and clean. Close to the historical centre of town - including the "Burg" (Castle). A number of restaurants nearby and a walking / biking trail with a park.
Stayed 1 night in Nov 2018

10/10 Excellent

shai, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money. very clean great breakfast
Stayed 1 night in Aug 2018

8/10 Good

Anita

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Sofa bed was too firm for kids to sleep on. Has so much space in room not so much of counter space. Had the expression staying in palace but we got to stay in "mother inlaw" rooms :(. Breakfast buffet was nothing speacial. Must ask for cappuccino or you get table thermos coffee!
Stayed 2 nights in May 2018

8/10 Good

Silje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend.
Clean, swift. A comfortable say.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and comfortable room and bathroom. No Wi-Fi though (only in main building in which we did not stay). Very good breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfast, bad wi-fi/phone
We stayed the night here as we were passing through Germany from Denmark. The only issue was there was no wi-fi in our room.. and the phone didn't work. And the front desk guys failed to tell me this before we went to our room. When I walked back to ask about the wi-fi, the desk worker very insincerely and flippantly said, "Oh, sorry, your wi-fi doesn't work. We don't know why. You can use the wi-fi here in the lobby." Umm, you could have told me when I checked in. Our room was in another building, an annex, so wi-fi in the lobby was not going to happen. The room was truly no frills, but comfy and warm and the bathroom was big with a nice shower. The breakfast buffet was wonderful, and the lady who worked down there was just wonderful.. very friendly to my family--thank you. We would stay here again, but perhaps the front desk personnel need a little help with customer service.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Castle
I had been traveling for work for 26 days and wanted to get off the beaten path. The last night was spent I a gorgeous 400 year old castle. I and a colleague arrived late, but the kind woman and gentlemen at the front desk quickly provided a bottle of wine for us as requested even though the restaurant was closed. Also, we called ahead to see if it was possible to get a massage since it was advertised and they were quick to accommodate even with our late arrival (7:30 pm) The massage itself was fantastic and a very reasonable price. The rooms were gorgeous, the elegance of the castle took you back in time. The breakfast in the morning was served in the restaurant, must have been a dungeon or cold storage from its day and it was wonderfully charming and the food was tasty. Thank you for a wonderful time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort