Beautiful location and property. 4 stars on cleanliness because there were a few things you could tell hadn't been cleaned properly. (The fans had thick dust layers on the blades) A little disappointing considered how much they charge for the cleaning fees, and makes you question the rest of the property. My family ran out of the provided towels quickly, and the house didn't come with enough soap or any spices(not even salt or pepper). 4 stars for accuracy of property description because the pictures made it seem as if the property was 3 stories and it was, but the rooms in the screened in porch were locked. Meaning you have to walk down the outside stairs to get to the screened in porch. Not a huge thing, just more surprising then anything. No landscaping was done as the flower beds were overgrown and the pond out back had no water in it though the pump was still active, which made a weird noise out back the whole time. Once again, minor inconvenience. Lastly, the toaster quit working during our stay, and they offered to bring another one. They did provide extra bowls for any pets traveling with. Overall great experience.