Beautiful Property, but Comfort & Service Inconsistencies Hold It Back
Goldwynn Resort has a stunning setting with unbeatable sunset views and a sleek infinity pool overlooking the ocean. The modern, clean rooms create a relaxing atmosphere, and the staff—especially Latisha, Mia, Zenovia, and Sherrie—were welcoming and helpful. Antiquea at the pool was fantastic, providing exceptional service.
However, several comfort issues diminished the experience. Room temperature is centrally controlled, so you can’t adjust it yourself, and despite multiple requests, staff never followed through. Soundproofing is poor—hallway noise carries easily, and the elevator’s constant dinging and “going down” announcement disrupt sleep. The blender from the coffee bar is loud even on the 5th floor. Worst of all, a frosted window with fake shutters from the hallway lets in light all night, making restful sleep difficult.
Room service was also disappointing—the crispy chicken burger was greasy, with a stale bun.
With better noise control, adjustable temperature, and attention to service follow-through, Goldwynn could truly deliver a luxury experience. I love sharing my travels with my 21K Instagram followers, but sadly, this stay doesn’t make the cut.
⭐ 3.5/5 (rounded up to 4 for the standout staff and amenities).