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Hakuba Royal Hotel

3.0 star property
Hotel with free parking, steps from Hakuba Valley Ski Area

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November 2024

Photo gallery for Hakuba Royal Hotel

Combined shower/bathtub, deep-soaking bathtub, free toiletries
Exterior
Desk, free WiFi
Restaurant
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

6.0 out of 10
Guest amenities rating.
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Main Building

Desk, free WiFi

Standard Room, Main Building

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
Deep-soaking bath
  • 248 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Japanese Traditional Room, Annex Building

Desk, free WiFi

Japanese Traditional Room, Annex Building

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Deep-soaking bath
Toilet with electronic bidet
  • Sleeps 4
  • 4 Single Futons

View all photos for Twin Room, Annex Building

Desk, free WiFi

Twin Room, Annex Building

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Deep-soaking bath
Private bathroom
  • 183 sq ft
  • Sleeps 2
  • 2 Single Beds

Japanese Western Room, Main Building

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Deep-soaking bath
Toilet with electronic bidet
  • Sleeps 5
  • 4 Single Futons

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About the area

Map
Hokujo 2310, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 3 min drive
  • Happo-one Adam Gondola - 4 min drive
  • Hakuba Iwatake Ski Resort - 4 min drive
  • Hakuba Goryu Ski Resort - 5 min drive
  • Happo One Sakka Ski Lift - 5 min drive

Getting around

  • Hakuba Station - 12 min walk

Restaurants

  • ‪アンドマウンテン - ‬10 min walk
  • ‪らー麺 とっつぁん - ‬8 min walk
  • ‪グリンデル - ‬19 min walk
  • ‪ききょう屋 - ‬4 min walk
  • ‪そば神 - ‬3 min walk

About this property

Hakuba Royal Hotel

Hotel near Hakuba Valley Ski Area
Hakuba Royal Hotel provides an indoor mineral hot spring (onsen) and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Hot springs on-site, a front desk safe and meeting rooms
  • A 24-hour front desk, luggage storage and karaoke
Room features
All 59 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Fridges, daily housekeeping and desks

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Restaurants on site

  • Kashiwa

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • Fridge

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Fridge

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's closest bus terminal is located at JR Hakuba station.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with dietary restrictions or food allergies should contact this hotel in advance.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakuba Royal Hotel
Hakuba Royal
Hakuba Royal Hotel Hotel
Hakuba Royal Hotel Hakuba
Hakuba Royal Hotel Hotel Hakuba

Frequently asked questions

Is Hakuba Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakuba Royal Hotel?

Self-parking is free at this property.

What time is check-in at Hakuba Royal Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hakuba Royal Hotel?

Checkout is at 10 AM.

Where is Hakuba Royal Hotel located?

Situated in Hakuba, this hotel is within 1 mi (2 km) of Hakuba Ski Jumping Stadium and Hakuba Valley Ski Area. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are also within 3 miles (5 km). Hakuba Station is 12 minutes by foot.

Hakuba Royal Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 33 reviews" "
Rating 8 - Good. 17 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Dwight

Liked: Cleanliness
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very run down and dated hotel. Stains on the walls and thread bare carpet. Worst bed and pillows we’ve ever tried to sleep on. The indoor/outdoor Onsen was in generally good condition and nice to have access to after two days on the slopes.
Stayed 3 nights in Feb 2019

4/10 Poor

wheelersgate

Disliked: Staff & service, property conditions & facilities, room comfort
Calculative and overpriced hotel, don't go!
Late check in and staffs were very unfriendly and super calculative by keep head counting how many kids staying together every time we bumped into the staff. It's very irritating and we checked in late that night, after long travelling and being questioned so many things. This hotel is very old fashioned and the onsen is far from the rooms. Onsen opening time is limited and the water isn't hot enough, it's just like luke warm water. Due to transiting to other cities, we had to wake up early and missed the onsen. It's over priced and very stingy on amenity, only 2 tiny packs of hair shampoo and body shampoos are provided in the room. Hotel room is not heated, however, there's a portable one provided but auto shut off every 5 minutes, thus it's useless. I felt very disappointed with this hotel and i won't return. Nothing impressive! We checked out at 5a.m. in the morning.
Stayed 2 nights in Jan 2018

10/10 Excellent

QUYNH NGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and view
It was a nice stay, staffs are very friendly with great service. The hotel near the stream so you can hear the sound of water flow, enjoy fresh air with mountain view.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiyoshi Endo i believe is the mgr, and is great!!!
This was a great place to stay, clean and everyone working here was extremely helpful and pleasant to be around! A free bus picks you up at the hotel and shuttles you to the various mountains.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it
Way over priced for the condition of the room and furnishings. Obviously this hotel has not been updated since the winter Olympics in Nagano. Very disappointing.

8/10 Good

Barry, California

Liked: Cleanliness, staff & service, room comfort
Good place for the price and what you need
Good hotel but a tad run down. You could tell it was built for the Olympics and they haven't done much with it. Staff was amazing!!! Amenities were great, had rental ski/snowboard gear, hot springs/jacuzzi. Overall it was amazing for the price I would stay again when I go back.

8/10 Good

Greg, Tokyo, Japan

Liked: Cleanliness, staff & service, room comfort
Ski trip to Happo-one
The hotel is only a 5 minute walk from the station with a free shuttle to both Happo-one and Goryu. The room was nice, but the hotel could use a little "up-keep" (paint, etc.)

8/10 Good

Robert, London

Liked: Cleanliness, staff & service, room comfort
Quirky hotel with great staff
Great hotel just 2 mins from the station. The building is really interesting; dated but clean. The rooms are very large for Japan and have a nice desk and chairs etc. It might have been built for the Olympics but never quite been full since. There are free shuttle buses that run to all the ski resorts which is handy. The staff are fantastic and the manager is really friendly, he was always around the lobby when I was there, saying hello and making sure things were okay. If you don't mind old decor, stay here!

6/10 Okay

Peter, Brisbane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ski time is busy
The hotel is 200 meters from Hakuba rail station and 10 restaurants and coffee shops .. Regular free shuttle busses go to and from the ski fields .. The hotel has a good onsen in two pools .. The hotel is in need of a refurb old but good .. .. Staff are friendly and go out of there way to assist .. Breakfasts are Japanese and tasty .. I would go back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Irie

Liked: Staff & service
Stayed 2 nights in Mar 2020

8/10 Good

MASATO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

CHI HO TONY

Travelled with family
Disliked: Property conditions & facilities
Dated hotel and manned by aged staff
We stayed three nights at the hotel for a ski holiday. The first two nights wete booked through the ski resort and last nights was booked with hotel.com. Although mentioned initially, the reception staff was not aware on arrival. Lengthy explanation was spent. However after two nights, we were asked to check out in the morning. Explanation was given again. The hotel was dated. Open air onsen closed and we were told that not enough rain/ snow fall this year. The breakfast and dinner set were just so so. Overall, not recommended unless you have no better choice in ski season.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

マッキー, 埼玉県

Disliked: Cleanliness, amenities, property conditions & facilities
部屋に入ったら電気がつかず、スイッチの所にテープが2箇所貼ってあり、つけるな。と、いう意味なんでしょう。フロントに連絡して直ぐに対応してくれたのですが、何だか気分が悪く、違う部屋に変えてもらった所、今度はテレビがつかず、、結局、前の部屋に変えてもらいました。フェイスタオルが驚くほど薄くて、がっかり。お風呂のシャワーのホースの付け根の所が柔らかすぎて、向きによってはお湯がでない。髪の毛を乾かそうと思ったら、ドライヤーが置いてあった引き出し、、と、言うか、ドライヤーが引き出しに入っていたのも初めてですが、髪の毛が落ちていました。ゴミ箱も、なんかの変わりか、ドラム缶のような感じで、、、。 寝る時も空調の音がうるさくて気になって眠れず、こういうホテルは後にも先にも初めてでした。スタッフの方も感じ悪くないですが、制服ではなく、下はジーンズでした。チェックアウトの時は別の方でしたが、基本、やはり、朝は笑顔で送り出してほしいもの。それだけで気分が違うのに。多分、2度と行かないと思いますが、徹底したお掃除と古いなら古いなりのプライドを持ってほしい。 頑張って綺麗にしてる古いホテルもいっぱいあります。夜行バスで泊まる方も多いのでは？だったら、お疲れ様でした、のウエルカムドリンクみたいなのをセルフでもいいから用意するとか、やれることはいっぱいある気がします。バス停から近いし立地は悪くないのに本当に残念です。
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天溫泉在入住期間暫停開放, 有點失望 另外, 早餐每日都是一樣, 而且食物沒有很熱, 連續住了四天, 已經不想再吃了
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
施設が古いです。
Stayed 1 night in Oct 2018

6/10 Okay

Pik Shan

5 分鐘步行路程就到白馬駅
5 分鐘步行路程就到白馬駅，旅館外圍環境好好，但旅館內裡好舊。旅館附有大浴場, 泉水夠熱，但花酒水力太慢， 有女客甚至用兩個花酒洗頭，房間牆身都比較陳舊，早餐份量足夠，餐廳環境十分優美，反而想不到 WIFI 竟然夠快
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉
露天の温泉が気持ち良かったです。
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅からも近く便利であったが、団体客がいたため大変賑やかであった。