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Quality Inn & Suites University Area

2.5 star property
Hotel with free breakfast, a quick walk to Ball State University

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites University Area

Business centre
Lobby
Exterior
Interior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning
The price is HK$510
HK$571 total
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Separate bedroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

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Breakfast included
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Air conditioning
5.6 out of 10, (1003)
The price is HK$526
HK$589 total
includes taxes & fees
16 Feb - 17 Feb
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About the area

Map
3400 North Everbrook Lane, Muncie, IN, 47304

What's nearby

  • Ball State University - 4 min walk
  • Worthen Arena - 4 min drive
  • IU Health Ball Memorial Hospital - 4 min drive
  • Emens Auditorium - 4 min drive
  • Horizon Convention Center - 6 min drive

Getting around

  • Indianapolis International Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Dairy Queen - ‬8 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive

About this property

Quality Inn & Suites University Area

Hotel near Ball State University
Located close to Muncie Civic Theatre, Quality Inn & Suites University Area provides free continental breakfast, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking and extended parking
  • A 24-hour front desk, a vending machine and a TV in reception
  • Coffee/tea in reception, meeting rooms and a banquet hall
Room features
All 87 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 43-inch TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Conference space (800 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 15 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Cardinal Inn Muncie
Cardinal Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

Does Quality Inn & Suites University Area have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Inn & Suites University Area?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites University Area on 29 Jan 2025 start from HK$510.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites University Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites University Area?

Self-parking and extended parking are free at this property.

What time is check-in at Quality Inn & Suites University Area?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Quality Inn & Suites University Area?

Checkout is at 11 AM. Late checkout is available for USD 30 (subject to availability).

Where is Quality Inn & Suites University Area located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Ball State University and 3.5 mi (5.6 km) from Muncie Civic Theatre.

Quality Inn & Suites University Area Reviews

Reviews

5.6
Rating 10 - Excellent. 64 out of 386 reviews" "
Rating 8 - Good. 63 out of 386 reviews" "
Rating 6 - Okay. 64 out of 386 reviews" "
Rating 4 - Poor. 86 out of 386 reviews" "
Rating 2 - Terrible. 109 out of 386 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
Stayed 1 night in Jan 2025

10/10 Excellent

Jacques

Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Amenities
We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room.
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Stayed 1 night in Oct 2024

4/10 Poor

shawn

Liked: Staff & service
The staff
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Oct 2024

6/10 Okay

Omar

Stayed 1 night in Sep 2024

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities
No hapoy
The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People often leave reviews when things are all bad. But I will do one for them being amazing. My family and I was stuck here until our house was ready and being new to this state we were upset about it. From the moment we walked into the doors until the moment we left everyone on the staff went above and beyond and I do mean everyone! The housekeeping lady who was so sweet. The property managers everyone was kind. Even the other people at the hotel. We felt welcome and comfortable and I just wanted to tell all of the people at this establishment that your staff is AMAZING!
Stayed 2 nights in Sep 2024

10/10 Excellent

Esli, Dallas

Stayed 4 nights in Aug 2024

6/10 Okay

Dakota, Terre Haute

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Not an awful stay overall, but we noticed trash in our room when we entered as well as a few dirty or non-functional appliances. Litter containers outside of the doors for cigarettes is not the best look. Investing in actual products for cigarettes would be a worthy investment. The staff shall also ensure that the entirety of the room is clean. Unsure of the staffing levels but a revamped staff or management to better increase morale could additionally be a good investment.
Stayed 1 night in Sep 2024

4/10 Poor

Terry

Stayed 1 night in Aug 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our first room was very musty. The staff kindly gave us another room, which was better but had been a smoking room at one time. Everything felt grungy - unvaccumed, stains on bedding, stains all over the carpet, ceiling paint peeling, empty vending machines, no coffee…. We usually pick a budget hotel, but have never had one that felt this dirty. We bought Febreze and sprayed clothes after we left.
Stayed 1 night in Aug 2024

2/10 Terrible

Raphael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising
When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially for $103 + tax per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was extremely dirty and despite the price being resonable for a typical hotel stay, I consider it WAY overpriced for such unsanitary facility. There is No way they are cleared to serve food in that place. How are they allowed to do business! We left and were not offered a refund. Didn't care! Absolutely disgusting!
Stayed 1 night in Aug 2024

8/10 Good

Lucan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great service, clean room.
Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Staff & service
Air conditioner in room very noisy
Stayed 1 night in Aug 2024

6/10 Okay

Mike

I got a room and the air conditioner was not working. There was a writing pen on the floor and the shower was not clean - they did move me to another room, but I had already unpacked everything so I had to repack again and move
Stayed 2 nights in Aug 2024

2/10 Terrible

Victor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.
Stayed 1 night in Jul 2024

6/10 Okay

Robin

Disliked: Cleanliness, property conditions & facilities
None Functioning pool
I was very upset because I filtered that I wanted a pool and yes, they did have a pool, but it was clearly not functioning yet and that’s the whole reason I had rented the room And I could’ve stayed a whole lot closer to where I needed to be like 45 minutes closer if I knew there wasn’t going to be a pool
Stayed 1 night in Jul 2024

2/10 Terrible

Melvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Again
We are Senior Citizens after driving 4hrs to Muncie after checking in there were only 3 Towels in our room The 3 towels (1shave 1face 1floormat) were DINGY & DIRTY!!! My Wife & I Couldn’t/ Wouldn’t Shower Before My Best Friends Funeral NASTY! after driving 4hrs to get there Because We Were PROMISED FRESH TOWELS 1st Thing the next day That We NEVER RECEIVED When We Arrived Therefore NO SHOWERS!!!! NASTY I guess we were lucky that there was someone at the front desk when we arrived after that there was No One there until the next day at Checkout Time HORRIBLE STAY!!! We DESERVE A REFUND!
Stayed 1 night in Jul 2024

2/10 Terrible

Jared

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not present! People having to supply their own pillows and sheets from walmart. Not given towels or room cleaning over two night stay. No bowls or plates for "breakfast" , only given waffle mix and waffle maker, cheap oatmeal creme pies and cheep pastry from gas stations, no other food. All guests were very vocal at their disgust, throwing door keys to unoccupies front desk and leaving the premises very dissatisfied. Gives quality Inn a very bad name!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.
Stayed 3 nights in Jul 2024