Für über 56 Stunden keinen Strom und kein Wasser, also kein Duschen, kein WC... immer wieder WLan- Unterbrüche. Mit Frühstück gebucht und erst nach langem Hin und Her hat es dann endlich am 3. Tag geklappt-
Priska
2024 年 5 月入住 13 晚
2/10 糟糕
Zeid,Vallejo
2024年08月18日
不满意:住宿条件和设施,员工和服务
Horrible customer service, 1st property ever I booked on Expedia and got a downgrade as a Platinum Member. From a deluxe villa to an apartment and was told I got it cheaper than what it's supposed to be but I guess they don't understand Platinum privileges on Expedia or Hotels.com and they don't work to international standards. No principle and professionalism and they have different prices for themselves than what you see on Expedia or Hotels.com. Was told to add money on top of what I paid on Expedia for the Deluxe villa I booked for, I've never experienced anything like this to wherever I've booked and traveled around the world in summer and other seasons. They couldn't honor my second booking after 3 days either for my family members which I had already paid for so I had to cancel and wait for my refund from Expedia.
Zeid
2024 年 8 月入住 1 晚
2/10 糟糕
Sally
与家人出行
2023年03月30日
不满意:客房舒适度,员工和服务
Sally
2023 年 3 月入住 4 晚
10/10 超赞
Merhawi
2022年10月8日
满意:清洁度、员工和服务、住宿条件和设施
Merhawi
2022 年 10 月入住 3 晚
8/10 还可以
Amina
与家人出行
2022年08月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the view,the garden it's very beautiful we enjoyed our stay,Its family friendly. The beach was very beautiful and lovely. The waterpark was so fun for the kids. The kids couldn't get enough of it so we extend our stay. I will definitely recommend to anybody even family's or couples.