Let me start by saying the staff here were SAINTS. They were so nice to disgruntled customers. A to Renee and Tierra and the housekeeping lady. Otherwise, the hotel is a wreck. We picked this motel because it had a refrigerator and microwave in each room. The door to the first room we were assigned wouldn't open fully because the refrigerator was behind it. The fridge was not plugged in and the cord didn't reach to the outlet. The microwave was plugged in but was rusty and didn't work. So we asked for a different room. This one had a working fridge and microwave. Then we noticed there were no soap, shampoo, and towels. So down I went to the uncomplaining clerk Renee, who gave me lots of soap and shampoo. She called the excellent housekeeper, who rushed over with lots of towels. Then we found we had no cups, so down I went again. Renee kindly got cups. She was terrific. We later found that the toilet in the new room didn't fill properly, coming in at a trickle so that we had to pour water into the tank to get it to fill. The shower wouldn't drain -- water was well over my ankles. We figured out the pipe under the sink was leaking, so the carpet was wet (and got my husband's socks wet). The "smart mirror" came on at 5:15 am and woke us up. The outside steps upstairs seemed absolutely dangerous and are filthy. We finally had to leave after one night and move to another motel. Days Inn front desk clerk Tierra was so kind and sympathized. She's a gem. The room itself was clean.