SureStay Plus by Best Western Mobile I-65

2.5 star property
Relax by the lobby fireplace after checking into this convenient hotel near Mobile Regional Airport. Enjoy easy access to self parking and start your day off right.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Buffet
Daily self-service breakfast for a fee
Desk, laptop workspace, iron/ironing board, free WiFi
Daily self-service breakfast for a fee

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
The price is HK$448
HK$519 total
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608

What's nearby

  • Dauphin Street - 14 min walk
  • Spring Hill College - 15 min walk
  • University of South Alabama - 6 min drive
  • Mobile Civic Center - 10 min drive
  • Mobile Cruise Terminal - 11 min drive

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Briquettes Steakhouse - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬18 min walk

About this property

SureStay Plus by Best Western Mobile I-65

Hotel near the airport
Consider a stay at SureStay Plus by Best Western Mobile I-65 and take advantage of laundry facilities, a fireplace in reception and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • Self-service breakfast (surcharge), motorhome/coach/lorry parking and meeting rooms
  • Coffee/tea in reception, a vending machine and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 94 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Self-service breakfast available for a fee daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

Frequently asked questions

Is SureStay Plus by Best Western Mobile I-65 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at SureStay Plus by Best Western Mobile I-65?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Mobile I-65 on 23 Jan 2025 start from HK$448.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus by Best Western Mobile I-65?

Self-parking is free at this property.

What time is check-in at SureStay Plus by Best Western Mobile I-65?

Check-in begins at 3 PM.

What time is check-out at SureStay Plus by Best Western Mobile I-65?

Checkout is at 11 AM.

Where is SureStay Plus by Best Western Mobile I-65 located?

Situated near the airport, this hotel is within a 15-minute walk of Dauphin Street and Spring Hill College. Herndon Park and Langan Park are also within 3 miles (5 km).

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 179 reviews" "
Rating 8 - Good. 38 out of 179 reviews" "
Rating 6 - Okay. 23 out of 179 reviews" "
Rating 4 - Poor. 20 out of 179 reviews" "
Rating 2 - Terrible. 34 out of 179 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Staff & service
Disliked: Amenities
Pretty nice rooms, some updateing has been done. Comfortable beds, the first room they gave me did not have a refrigerator, new room I was given did not have a glass bottom in microwave. Not bad, Seen Worse.
Stayed 4 nights in Jan 2025

2/10 Terrible

Ireonna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I like that it was quiet and I don’t like the stay
Stayed 1 night in Jan 2025

8/10 Good

Yassir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Marrius

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Tyler

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mini fridge was leaking soaking the entire carpet floor, only sheets on the bed (they had no blankets or real pillows) microwave didn’t have glass plate inside to be able to cook food, they had no shampoo/conditioner. The manager Serina refused to give me my deposit bc I left two dollar general bags of trash by the door bc I didn’t have trash bags or a trash can and the man who was working night shift told us to sit it by the room door. The manager also refused to let me back into my room for the last few hours of my stay to the point I had to call the police and corporate to be able to get back into my room. I took pictures of the CLEAN room. I will NEVER stay here again. That woman shouldn’t have a job after how unprofessional and nasty she acted today.
Stayed 1 night in Jan 2025

4/10 Poor

John, Batavia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They had to move me to 3 different rooms to get me one with a working TV. No cups in room. Rusty fixtures. Broken microwave.
Stayed 1 night in Jan 2025

10/10 Excellent

Freddy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

4/10 Poor

Kathleen

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
In staying in this hotel I initially started with a couple days and wound up staying a week, management gave nothing but excuses Everytime I complained about the issues. They only offered to take a couple dollars a night off my stay with in my opinion was horrible customer service. They didn't have no clean towels for days . Housekeeping refused to clean my room even tho I complained and asked it still didn't get done. Breakfast went from a few things to only coffee.. and when breakfast was served it be cereal no milk, moldy bread no butter or jam, no juice no nothing no fruit or anything by the 5th day it was down to cofee only ...staff was rude and didn't care.Claimed they only cleaned rooms people checked out of. Had to continuously bother them to try and get clean towels and my room cleaned and still didn't get very far. Although the property and rooms are nice the service is horrible they don't even compensate for the troubles they cause you for not providing what they advertise. The third floor smelled strongly of weed reported management did nothing.This hotel needs to be restaffed. The hotel manager isn't listened to and allows her employees to disrespect her in front of guests and they tell her no they ain't doing nothing. And she allowed it to happen in front of me. I was amazed. If the manager doesn't have her role in place it shows why the rest of the employees act like they do cause she allows it.Summer was nice but as a manager, her employees don't respect her.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Stayed 2 nights in Dec 2024

2/10 Terrible

John

Business traveller
Disliked: Amenities, property conditions & facilities
Breakfast was always half way put together and never ready by posted time,I filled my trash can in the room in 3 days so they just removed the can from room instead of changing the bag. Second day in the room all bath towels were removed including the clean towels. The bed had no comforter just a thin bed sheet. Horrible stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ATL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property.
Stayed 1 night in Dec 2024

10/10 Excellent

Odis, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Gwendolyn, MILLBROOK

Travelled with partner
Stay was ok
Stayed 3 nights in Nov 2024

10/10 Excellent

Henry

Travelled with family, Business traveller
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

brandy

Stayed 28 nights in Oct 2024

2/10 Terrible

Julian

Stayed 2 nights in Oct 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Price is very good, breakfast was decent. Beds were comfortable. Lacked internet connection
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were wonderful thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome, especially the front desk lady at night!
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst place I have ever stayed. Upon arrival sheets were dirty and no covers on any bed. Took over 20 minutes to get new sheets. My wife left room to go down hall and propped the door open. The desk staff gentlemen just popped in the room without knocking. He turned and left before I could say anything to him. We did not get fresh towels and went to front desk to get new ones and it took over an hour to find any staff in the whole building. The breakfast was not when even worth the time. You get as better meal at Krystals. I will never start here again and will warn everyone else not to stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Julian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
says good high speed internet and ethernet cables can be provided but none of that it true whatsoever
Stayed 1 night in Nov 2024

2/10 Terrible

Donald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dibt Stay
Stayed 4 nights in Oct 2024

10/10 Excellent

kobi

Stayed 1 night in Oct 2024