2/10 糟糕
Annie
与家人及幼儿出行
2025 年 4 月 21 日
Per usual Expedia failed again! I booked a handicap room with a king bed and a sofa pull out coach. My parents were coming up and I had no idea if they may need to stay the night. My dad just had hip surgery and pins placed, hence the need for the handicap room. The sofa bed was in case it became too late or they were too tired to drive home since he is not released to drive.
First, the hotel staff were confusing and rude to my mom who I added to reservation so she could check in because I wouldn’t get there until 8 or 9 pm. 2nd there is NO SOFA pull out couch. NONE!
Expedia always has something wrong with their descriptions and frankly I’m over it!
Annie
2025 年 4 月入住 2 晚