2/10 糟糕
Cecilia
与配偶出行
2025年03月30日
不满意:清洁度、服务设施、住宿条件和设施
Nothing luxurious about these ‚apartments‘. very small room for the price paid, we had to request room cleaning, the check-in took half an hour because we never received the so-called code to check-in and the security guard had to contact administration. There was no way to get in the hotel without a security guard present so no autonomy. Although the neighbourhood is safe and lovely, there is little to no soundproofing so it gets very noisy at night. Anyone could peek in our room if the curtains were left open and the room cleaning service left our window doors open so anyone could have gotten in.
The gym is ridiculous, spa amenities mediocre at best and the room itself dark (the balcony gives out to the internal side of the hotel so no light of day comes through) and dull with no identity, no charm.
Terrible experience through and through and when we complained nothing was done to help us.
Cecilia
2025 年 3 月入住 4 晚