The booking process was simple, good communication from the property manager, though booking 30 days in advance and being told it was a "last minute reservation" seemed a bit odd. The gate access code we were given didn’t work and we never did get the correct one provided, but the exit side of the gate was always open so we used that. The code on the front door didn’t work so I had to call and get a new one, not a big deal.
The house itself is amazing!! Tons of room, lots of things to do, very nicely designed, comfy beds. A couple odd things - the propane ran out about 5 minutes into grilling and we were told we were responsible for filling it up. After explaining that it was essentially empty when we got there, they delivered a new tank the next day. The light/fan in the master bedroom seems to be on the same frequency as another in the house because the light kept going on and off, we never did figure that out. The lamps in the master had no light bulbs. And be prepared to provide your own trash bags and toilet paper. Not a big deal, just be aware of it up front and you're fine.
It sounds like im complaining a lot here, but we own a VRBO and use them often when we travel, and we are used to individuals owning them instead of big companies and the service is a little more personal in those instances. This home is owned by a big company and it shows. Again, not a bad thing, really, you just need to be prepares. Overall we we happy and would stay here again for sure!