8/10 Good
Leah Louise
Travelled with family
12 Nov 2024
Liked: Staff & service
If you are going and want to enjoy amenities like a manicure, facial or massage, be aware the these are a shuttle bus or taxi ride to Pueblo Bonito Emerald Bay. Shuttle is of course free and a taxi is standard taxi charge. I gave up on the manicure, but did have a great couples spa experience. Husband had the deep tissue massage and I had the facial, together in the same room. Mazatlán was great, we took the bus to central Mazatlán to experience the market. I worked great and we had a great time. We felt safe. The resort staff was excellent, remembering your names at the pool bar and the buffet restaurant. I love this resort and location, but felt pushed to visit and use Emerald Bay which I do not prefer. The room was musty and humid even with the requested provision of a dehumidifier, I thought that was air conditionings job, however that was not my profession.
Leah Louise
Stayed 14 nights in Sep 2024