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Riad Eloise

3.5 star property
Family-friendly Marrakech riad in Medina with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Eloise

Interior detail
Terrace/patio
View from property
Terrace/patio
Premium bedding, Select Comfort beds, in-room safe
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
The price is HK$664
HK$770 total
includes taxes & fees
28 Nov - 29 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, in-room safe

Standard Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium bedding, Select Comfort beds, in-room safe

Premium Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Premium bedding, Select Comfort beds, in-room safe

Executive Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Premium bedding
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Signature Room

Premium bedding, Select Comfort beds, in-room safe

Signature Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, Select Comfort beds, in-room safe

Junior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Exterior

The Central House Marrakech Medina - Hostel

Pool
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (133)
The price is HK$642
HK$751 total
includes taxes & fees
5 Dec - 6 Dec
The Central House Marrakech Medina - Hostel
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About the area

Map
5 Derb Si Moha Sidi Benslimane, Marrakech, 40000

What's nearby

  • Marrakech Museum - 11 min walk - 1.0 km
  • Le Jardin Secret - 12 min walk - 1.1 km
  • Jemaa el-Fnaa - 17 min walk - 1.4 km
  • Koutoubia Mosque - 5 min drive - 2.6 km
  • Bahia Palace - 7 min drive - 2.8 km

Getting around

  • Marrakech Central Station - 13 min drive
  • Marrakech (RAK-Menara) - 20 min drive

Restaurants

  • ‪Le Jardin - ‬7 min walk
  • ‪Ristorante I Limoni - ‬4 min walk
  • ‪Terrasse des Épices - ‬9 min walk
  • ‪Kesh Cup - ‬8 min walk
  • ‪Café Arabe - ‬9 min walk

About this property

Riad Eloise

Family-friendly riad revitalised in 2020 and located near Marrakech Museum
Located close to Le Jardin Secret and House of Photography, Riad Eloise provides free continental breakfast, a rooftop terrace and a hair salon. Indulge in reflexology, a massage and a facial at the on-site spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities such as archery. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), concierge services and barbecues
  • ATM/banking services, coffee/tea in reception and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Designer toiletries and hairdryers
  • 60-cm flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and heating

Languages

Arabic, Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 7 per night)
  • Off-site parking for EUR 7 per night; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Archery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Tile flooring in room

More

  • Designated smoking areas
  • Renovated entire property – September 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 60-cm flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laundry detergent
  • Local maps
  • Printer
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email 10 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 7 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (up to 10 years old)
  • Self-parking fee: EUR 7 per night
  • Nearby parking fee: EUR 7 per night (492 ft away)
  • Late check-in fee for check-in between 8:00 PM and 8:00 AM
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Guests under 16 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Riad Eloise Riad
Riad Eloise Marrakech
Riad Eloise Riad Marrakech

Frequently asked questions

Does Riad Eloise have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Riad Eloise?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Riad Eloise on 28 Nov 2024 start from HK$663.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riad Eloise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Eloise?

Self-parking is available for EUR 7 per night.

What time is check-in at Riad Eloise?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available from 8:00 PM to 8:00 AM for a fee.

What time is check-out at Riad Eloise?

Checkout is at 11:00 AM. Late checkout is available for EUR 50 (subject to availability).

Does Riad Eloise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 7 per person applies.

Where is Riad Eloise located?

This family-friendly Marrakech riad is located in the historical district, within a 15-minute walk of Marrakech Museum, Le Jardin Secret and House of Photography. Jemaa el-Fnaa and Koutoubia Mosque are also within 1 mi (2 km).

Riad Eloise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 52 out of 60 reviews" "
Rating 8 - Good. 6 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

James Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made this place so good was the people. Very helpful with local knowledge. They went out of their way to provide me with gluten free breads for breakfast every day of our 8 night stay. Thank you, we enjoyed our stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Sean Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the Riad Eloise, The owner and staff where very helpful and gave great advice for our trip in marrakech. The hotel was so nice and we really felt at home there. Would highly recommend staying there and would stay there again if we are back in marrakech. 5 Star!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Akosua Coco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with Riad Eloise and the amazing staff. We can’t thank Alain and the staff enough for not only making sure we were comfortable and taken care of, but going above and beyond. They even fixed my wall plug that stopped working during the trip without me asking. The room was great and had AC. We enjoyed the breakfast and the scenic views from the rooftop. The host made sure to give us lots of information about Marrakesh and places to visit. We would definitely recommend this place as female-friendly (we were 2 girls and felt very safe). Would definitely come back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, lovely people.
This is a wonderful riad with kind, attentive and generous staff and owners. It’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
Stayed 4 nights in Feb 2024

10/10 Excellent

Alistair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find
Amazing friendly and dedicated team. All took great care of us over and above the call of duty Lovely well cared for retreat
Stayed 2 nights in Jan 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable. The decor in the Riad is beautiful and all the staff are polite and friendly. The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight. Everyone needs an Abdel in their life. Thanks Heidi & Si
Stayed 3 nights in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Nights at the Eloise
We had a lovely stay at the traditional Riad Eloise. With only 9 rooms and down a hidden back street (as all the Riads seem to be in the Medina) we had a beautiful room with a comfortable four poster bed and a great Shower / ensuite. From the moment we arrived Alain (the Riad owner) sat us down with a map and gave us solid advice on finding what we needed. The Riad is located over 4 floors I think. Definitely not suitable for anyone with access difficulties, but if you are able the quirky steps all the way to the rooftop, offer you a great sunset view in the evenings. Alcohol is a question we kept asking google about when we were looking to stay somewhere. However, there was no problem with this at all at Riad Eloise. Alain had bottles of wine and beer and would provide them upon request 22 Euros for a bottle of wine and a small beer was about 4 Euros. There is a little pool on the ground floor of the Riad, but I think this is more of a feature rather than a pool to use. We could of used it, but didn't. The breakfast was delightful. Near enough the same thing every morning, with a slight variation on the types of bread and cakes. But basically, freshly squeezed juices, coffee, fresh yoghurt and fresh fruit, followed by breads and spreads. If we go back to Marrakech, we will definitely use Riad Eloise. Thank you Alain and your team for a great stay.
Stayed 5 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 stayed in this breathtaking Riad June 26th - June 30th 2021.it was amazing felt like we were in paradise. The overall feeling you get is like a spa feeling even the birds in the morning singing for you. It was a slice of paradise. The owner Alain went above and beyond for my family. My son with Autism was included in everything and Alían was Awsome dealing with a special needs guest. Even had treats of candy for my son. In the morning you are greeted by a fresh homemade beautiful breakfast. My family had the most relaxing amazing 4 days in this diamond in the rough hidden Gem. I highly recommend this Riad to everyone who wants a great experience. My family will definitely be going back ❤️❤️
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alain, Mina and the rest of the house could not have been more welcoming, kinder, or more fabulous. The riad is beautiful, our room was exceptional and our stay was amazing. Thank you
Stayed 5 nights in Oct 2019

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean! Welcoming and very good location to Médina.
Stayed 2 nights in Jul 2019

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Friendly atmosphere
Alain and Anima are very friendly and helpful hosts. We had a cooking class with Anima which was fun and interesting as we shopped in her local market. We had a standard room which is very small (barely room for one suitcase). We would suggest a larger room if you plan to stay more than 1 night. Mattress could be improved with a topper. The rooftop terrace is comfortable to spend a quiet afternoon or evening. Lovely little Riad but could use a little TLC. A little out of the way but we felt safe enough.
Stayed 4 nights in Apr 2019

10/10 Excellent

DA, Coventry, United Kingdom

Liked: Staff & service, property conditions & facilities, room comfort
nice staff, nice experience
Although the location of the place is kind of remote, Mina and the owner are so nice. And when I got a problem, they solved it quickly. I would say this hotel is highly recommanded.
Stayed 3 nights in Dec 2017

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un grand merci à Alain pour ses bons conseils et à youssef pour sa gentillesse
Stayed 3 nights in Oct 2024

10/10 Excellent

Thierry Jean Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour au Riad Eloïse du début à la fin grâce à un personnel d'une gentillesse incroyable, toujours aux petits soins, vous rendant le séjour facile et agréable. Restauration, piscine, petit déjeuner, propreté, rien à redire... Tout était nickel ! Un grand grand merci à Abdel pour ses précieux conseils, sa bonne humeur et sa gentillesse, il nous a grandement facilité le séjour. Nous reviendrons c'est certain !
Stayed 4 nights in Sep 2024

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La présence des propriétaires sur place pour nous accueillir, répondre à nos besoins ou encore nous guider dans la découverte de Marrakech, voire aussi pour soutenir son personnel quotidiennement, fait toute la différence du Riad Eloise sur les autres hébergements de ce type. On apprécie leur soucis du détail qui rend un séjour confortable comme si on était à la maison. Sans oublier de souligner l'attention portée à l'entretien de cette belle demeure originale, rénovée avec soins et respect pour le patrimoine bâti, pour qu'elle traverse le temps.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in ottima posizione Personale gentile
Stayed 3 nights in Apr 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar con sabor marroquí, y servicio muy amables.
Sitio recoleto en la Medina. Precioso lugar y enclave cercano al zoco. Atención y personal muy cercano, amables y con muchas ganas de agradar. Volveriamos. Experiencia muy positiva.
Stayed 3 nights in Mar 2024

10/10 Excellent

MONICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la decoración, y la amabilidad del personal, nos recibieron con té y nos explicaron lo más importante para nuestra estancia.
Stayed 1 night in Mar 2024

10/10 Excellent

Bertrand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Riad qu’il vous faut
Alain et son équipe ont été aux petits soins pour nous. Le Riad est très bien placé pour visiter Marrakech. La chambre bleue était très confortable et les terrasses nous ont permis de nous poser confortablement entre deux sorties. Le petit déjeuner est excellent ! 20/20 :)
Stayed 5 nights in Feb 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux séjour au coeur de la medina
Nous avons posé nos bagages quelques jours dans le riad d'Alain qui dès notre arrivée nous a mis à l'aise: accueil avec un thé et partage de toutes les bonnes adresses et choses à faire. L'endroit est calme, reposant, et parfaitement situé, à proximité des souks, et à une vingtaine de minutes de marche de la Place Jemaa El Fna et du Jardin Majorelle. Le riad est un oasis de fraicheur au coeur de la medina, disposant de plusieurs endroits pour s'apaiser et de reposer (le salon, la terrasse, le toit avec transats et hamacs). Le petit déjeuner est une belle surprise: copieux, avec des produits frais et faits maison, un délice avant d'entamer sa journée dans la belle ville de Marrakech. Merci pour votre accueil (Alain, Abdel et tous les autres membres de l'équipe) chaleureux, nous reviendrons!
Stayed 2 nights in May 2023

10/10 Excellent

Anthony

Stayed 4 nights in May 2023

10/10 Excellent

nathalie

Liked: Staff & service, property conditions & facilities, room comfort
LE RYAD OU IL FAUT SEJOURNER
Si vous allez à Marrakech c'est ICI qu'il faut aller ! Un endroit paisible calme dans la Médina qui vous transportera dans un autre monde. Un accueil fantastique un service irréprochable. Quel bonheur ce petit déjeuner fait maison tous les matins un vrai régal. Nous remercions Alain pour son humour, sa gentillesse, son dévouement, ses bonnes adresses... (surtout celle du SPA-HAMMAM où j'ai passé presque 4 heures à me faire dorloter) ainsi que l'ensemble de son équipe pour ce merveilleux séjour. Je ne comprends pas qu'on puisse critiquer un tel endroit, dans ce cas on reste chez soi. Toute l'équipe est toujours aux petits soins. Pour rien au monde je n'échangerai pour un hotel 5 étoiles ! Alain Aïcha Abdel encore une fois un grand MERCI pour ce séjour que vous avez rendu merveilleux. Vous êtes rares et précieux je vous souhaite toute la réussite que vous méritez amplement. Je ne sais pas de quoi l'avenir sera fait mais si je reviens à Marrakech c'est chez vous que je retournerai.
Stayed 5 nights in May 2023