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Be Live Experience Marrakech Palmeraie - All Inclusive

4.0 star property
All-inclusive property with 3 restaurants and fitness centre

Choose dates to view prices

Photo gallery for Be Live Experience Marrakech Palmeraie - All Inclusive

View from room
In-room safe, desk, soundproofing, free WiFi
View from property
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Gym
  • Bar
  • Room service
  • Pool
  • 24/7 front desk
The current price is HK$1,608
HK$1,833 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Suite (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (for 1 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Suite (for 1 Adult and 2 Children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Duplex (for 3 adults)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Heating
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite (for 2 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (for 2 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 Adult and 2 Children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (for 3 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 3 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (for 3 Adults)

In-room safe, desk, soundproofing, free WiFi

Suite (for 3 Adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Duplex (for 2 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 Adult and 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Duplex (for 3 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 3 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Duplex (for 2 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (for 2 Adults and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (for 2 Adults and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Pool View (1 Adult + 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (1 Adult + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 548 sq ft
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room, Pool View (1 Adult + 2 Children)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (1 Adult + 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room Single Use, Pool View (1 Adult)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use, Pool View (1 Adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 333 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Duplex (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 548 sq ft
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room, Pool View (2 Adults + 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Triple Room (for 3 adults)

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room (for 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Pool View (2 Adults)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (2 Adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
TV
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (for 2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Pool View (3 Adults)

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, Pool View (3 Adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Duplex (for 1 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 1 Adult and 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room Single Use (for 1 adult)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use (for 1 adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 333 sq ft
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Lot B6, Zone de Zahrat Annakhil, Marrakech, 40000

What's nearby

  • Marrakech Museum - 10 min drive - 7.9 km
  • Majorelle Garden - 10 min drive - 8.9 km
  • Bahia Palace - 10 min drive - 7.4 km
  • Le Jardin Secret - 11 min drive - 8.9 km
  • Jemaa el-Fnaa - 12 min drive - 10.0 km

Getting around

  • Marrakech Central Station - 22 min drive
  • Marrakech (RAK-Menara) - 27 min drive

Restaurants

  • ‪Station Service Al Baraka - ‬4 min drive
  • ‪Restaurants Hôtel Marmara Madina - ‬5 min drive
  • ‪Tamimt - ‬7 min drive
  • ‪Al Baraka - ‬2 min drive
  • ‪Le Foundouk - ‬9 min drive

About this property

Be Live Experience Marrakech Palmeraie - All Inclusive

Upscale all-inclusive property near Marrakech Plaza
A terrace, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Be Live Experience Marrakech Palmeraie - All Inclusive. At the 3 on-site restaurants, enjoy breakfast, lunch, children's meals and Moroccan cuisine. Fitness classes and yoga classes are offered at the gym; Be Live Experience Marrakech Palmeraie - All Inclusive also has a garden, a playground and an arcade/games room. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and a billiards/pool table
  • Concierge services, smoke-free property and ping pong
  • Guest reviews give top marks for the helpful staff
Room features
All 167 rooms offer comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Mini fridges, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

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  • All-inclusive
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8.0 out of 10, Very good, 1,011 reviews
The price is HK$1,260
HK$1,431 total
includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Patio Andalou
  • SNACK BAR

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MAD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms

Property is also known as

Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech

Frequently asked questions

Does Be Live Experience Marrakech Palmeraie - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Be Live Experience Marrakech Palmeraie - All Inclusive?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Be Live Experience Marrakech Palmeraie - All Inclusive on 1 May 2025 start from HK$1,607.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Be Live Experience Marrakech Palmeraie - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Be Live Experience Marrakech Palmeraie - All Inclusive?

Self-parking is free at this property.

What time is check-in at Be Live Experience Marrakech Palmeraie - All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Be Live Experience Marrakech Palmeraie - All Inclusive?

Checkout is at noon. Late checkout is available for MAD 500 (subject to availability).

Does Be Live Experience Marrakech Palmeraie - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Be Live Experience Marrakech Palmeraie - All Inclusive?

Yes, the property is all-inclusive.

Where is Be Live Experience Marrakech Palmeraie - All Inclusive located?

This family-friendly Marrakech property is located in Annakhil, within 3 mi (5 km) of Museum Palmeraie and Ksar Char-Bagh Hammam. Majorelle Garden and Le Jardin Secret are also within 6 miles (10 km).

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Be Live Experience Marrakech Palmeraie - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 73 out of 170 reviews
Rating 8 - Good. 59 out of 170 reviews
Rating 6 - Okay. 17 out of 170 reviews
Rating 4 - Poor. 10 out of 170 reviews
Rating 2 - Terrible. 11 out of 170 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rebeka

Lovely stay, food has been lovely and a really good variety of options for every meal time. Limited sun loungers at the only pool, nice adults only area though.
Stayed 4 nights in Feb 2025

8/10 Good

Guan

Staff was very friendly and the facilities were good for its price.
Stayed 6 nights in Dec 2024

10/10 Excellent

Glenna

Great stay , staff were amazing x
Stayed 5 nights in Nov 2024

6/10 Okay

AyoOluwa Oluwaseyi

Beautiful property, great staff, very helpful. Good food. Chef was really nice. I requested a glass of fresh juice and he kindly made me one. I slipped on wet floor during our stay as there was a pool of water on the floor by one of the automatic access doors into the lobby. The door opened and I stepped in, slipped and landed on my back. Apparently they were cleaning the floor in the area. The issue was that there was so much water being used to clean the floor. As there was a wet floor sign on the side, I carefully stepped in but I didn't expect a pool of water by an automatic door which was not deactivated or locked to prevent access. The staff immediately came to my aid and one of their senior staff spoke with me. I highlighted the health and safety issue with their cleaning process to her as a few of us had noticed pools of water on the floor each time an area was being cleaned. With children running around and a few other people in our group having slipped but fortunately not had a fall, I thought this was a dangerous way to clean their floors. She said the issue will be looked into.
Stayed 3 nights in Feb 2025

6/10 Okay

Navin

The stay at Be Live was okay, nothing great though. We had booked the duplex and they had spring beds, not so comfortable, chose the sofa downstairs instead. The stairs in the duplex are noisy and vibrate a lot when the next door rooms are using them. Everytime there is noise and vibration in the entire room when the next door neighbors are using it. The cleaning in the room was average and the shower pressure is not great. With so many positive reviews we expected it to be really good but our stay came with a lot of compromises.
Stayed 5 nights in Jan 2025

10/10 Excellent

Barrington

A lot of unfinished development in and around the area
Stayed 3 nights in Sep 2024

10/10 Excellent

Kateri

Great shuttle to Marrakesh and great food stations all throughout the day not just in main restaurant times
Stayed 3 nights in Feb 2024

10/10 Excellent

Joynul

Excellent service friendly staff ❤️ We going again soon ❤️
Stayed 7 nights in Aug 2022

10/10 Excellent

Damion

Great friendly atmosphere
Stayed 6 nights in Jul 2022

10/10 Excellent

Shiza

Overall experience was amazing! Only problem we had were the mosquitos as my little one was covered in mosquito bites. Other than that everything else was perfect! The staff are so friendly and helpful, food and atmosphere were pretty decent too. The hourly shuttle service to the main centre was also a bonus. I would definitely go back again minus the mosquito problem.
Stayed 5 nights in Mar 2024

8/10 Good

JAMES

safe and staff really helpful. One issue was that dinning staff were not up to date with nut allergies and especially those that are not common. Really important.
Stayed 5 nights in Feb 2024

10/10 Excellent

Marietta

Staff were respectful and very helpful. There was an activity planned for every day. The food was really good. Absolutely try the mint tea. Very clean and go exploring the property - they have some really quiet and secluded spots. Definitely highly recommended.
Stayed 5 nights in Jul 2023

10/10 Excellent

Laura

Very good
Lovely hotel- nice food but we only had a very short stay. Clean, spacious rooms with warm showers. Staff very friendly and accommodating for our young baby. Only small negative - Children’s pool not warm for this time of year but other than that we had a lovely stay!
Stayed 1 night in Feb 2023

10/10 Excellent

MOSTEFA

Excellent.
Stayed 2 nights in Feb 2023

8/10 Good

Hajar el

I booked a suite and it was very spacious and clean and also the bed is very comfortable. The only negative point about the hotel is the buffet. The food options are very limited and the quality is not really good. During the 4 days i spent you find the same food selection
Stayed 4 nights in Aug 2023

8/10 Good

Wijaya

Really good value for money. Good food and good rooms. Lot of activities to do at the hotel. Animation team is always smiling and chatty. Food choices were good too. Check in and check out needs to be improved- understaffed and too much forms to fill. Internet connection to the room was very poor - complained few times but no one attended. Nice vibe to the hotel. Highly recommend.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rumbi

The staff are the pride of the hotel. Highly professional, welcoming and impeccable customer service. Hasna is an asset to the team. The cuisine is 5*. For an all inclusive setup, the quality of the food and drinks for all meals are impressive, commend the Chefs greatly. Free transfers to town, sister hotel. Housekeeping coming early everyday, well done. Perhaps teas and coffee in the room/kettle would be an added touch. However, we highly recommend this property and good entertainment for children and adults in the evenings.
Stayed 6 nights in Dec 2023

6/10 Okay

Will

Pros: Polite staff, especially Abdul and Omar, good entertainment, free shuttle bus service. Cons: Bathroom smelt of sewage even after they said they had fixed it. Others were experiencing the same. They then admit they didn't know how to fix it! Dining hours are limited. Food is okay but is the same every day. Poor wifi other than in the main building.
Stayed 7 nights in Mar 2024

10/10 Excellent

Murdina

Staff at this resort are the friendliest and most helpful People, absolutely fantastic everywhere around the resort. Really felt welcomed. Only negative is that I didn’t feel Well the last couple Of days and there was no where in the hotel or around the area to get painkillers! I had to go and see the nurse to explain the symptoms in order to get any painkillers but other than that - an excellent stay with amazing staff
Stayed 7 nights in Feb 2023

8/10 Good

Sandra

We mostly enjoyed our stay there, all of the staff were very nice, I loved that they always refilled our water & drinks for us when eating. Food option was ok. We enjoyed the entertainments. They responded to complaints about our room swiftly. I didn’t like that the music near the pool was too loud, made it difficult to have a quiet afternoon nap. I also didn’t like that when checking out, they delayed us for about 15mins because they thought we stole one mug & wanted to take our deposit because of that which I found ridiculous as few days before, one of their staff came to request that we give them one of the mugs in our room which I personally gave it to him because even though there were 3 of us in the room, we didn’t need 2 mugs & secondly after asking us about the mug at the reception, they should have just left it at that instead of us having to argue thereby leaving a bitter taste in our mouth because of a mug considering that nothing was missing in our room, in my opinion. It will also be helpful if the hotel can work with a taxi company so that guests can easily call on a taxi when they need, that would have been helpful. they won’t allow In-drive taxis to come pick you up from the hotel premises, we had to walk to the street, they said because Indrive is illegal but we couldnt find taxi on Careem. Most tour companies couldn’t come pick us from the hotel without extra payment because the hotel is a bit outside of town. Aside the mug incident, we enjoyed our stay.
Stayed 7 nights in Oct 2024

2/10 Terrible

Yulia

Liked: Property conditions & facilities
Disliked: Staff & service
Service is 0. Our room was not ready for 3 pax. Need to beg them to bring till 01 am. So far from 4 stars !!
Stayed 2 nights in Oct 2022

4/10 Poor

Anthony

Liked: Amenities
Disliked: Property conditions & facilities
This hotel states its all inclusive but you get no water or anything in your room, you have to beg for towels for your room, everything at the hotel stops at 7pm so there is no nightly entertainment. If your first language is English then it will be hard to read what the food is..the dinning is very limited they have one restaurant that gets booked up so fast you are forced to eat at the buffet, there are flys everywhere in the food area, flys in the food and all over the eating areas. Our room had a terrible sewage smell we called the front desk they sent some one up to fix the issue and the smell came back and was on the second floor. For the price you pay you would think all inclusive means at least having water in your room not having to go to the bar to get bottles. The staff was helpful and friendly but the hotel it self was bad.
Stayed 4 nights in Aug 2023

8/10 Good

Julien

Très bon hôtel bien situé mais un taxi ou un navette obligatoire La plupart des personnes y travaillant sont très sympathique même si certains ne se sont pas. Les boissons sont coupés à l’eau donc on peut en boire 60 sans même sentir une once d’alcool La nourriture est varié et c’est disponible toute la journée et ça c’est cool ! L’hôtel est plutôt moderne, bien entretenue mais ça manque de dynamisme et de choses à faire. Dans l’ensemble c’est plutôt positif tout de même.
Stayed 4 nights in Mar 2025

8/10 Good

Caroline

Stayed 5 nights in Feb 2025

8/10 Good

Jarred

Stayed 4 nights in Jan 2025