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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco Marbella hotel in Puerto Banús with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
Balcony view
Reception
Aerial view
3 bars/lounges, rooftop bar, lobby lounge
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Gym
  • Housekeeping
The price is HK$765
HK$841 total
includes taxes & fees
7 Jan - 8 Jan 2025

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Rock)

Premium bedding, memory-foam beds, minibar, in-room safe

Suite (Rock)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Platinum)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Gold)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Terrace

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 237 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 237 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Suite (Silver)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Silver)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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The price is HK$808
HK$889 total
includes taxes & fees
7 Jan - 8 Jan 2025
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About the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660

What's nearby

  • Centro Plaza - 5 min walk - 0.4 km
  • Playas del Duque - 12 min walk - 1.1 km
  • El Corte Ingles Shopping Center - 13 min walk - 1.1 km
  • Puerto Banús Marina - 13 min walk - 1.1 km
  • Puerto Banús Beach - 19 min walk - 1.7 km

Getting around

  • Málaga (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Upscale hotel revitalised in 2022 and located near Puerto Banús Marina
Close to Puerto Banús Beach, Hard Rock Hotel Marbella – Puerto Banús provides 2 poolside bars, a terrace and shopping on-site. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, 3 bars and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Self-parking (surcharge), a gift shop and a billiards/pool table
  • ATM/banking services, luggage storage and concierge services
  • A reception hall, a front desk safe and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 383 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • 3 restaurants
  • 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Sessions
  • Zengo - Asian Cuisine
  • Sun Society - Adults Only
  • Lounge Bar
  • Eden Pool Club

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic drinking straws
  • Renovated entire property – June 2022
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night, plus a one-off cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on 7 Jan 2025 start from HK$764.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Marbella – Puerto Banús pet-friendly?

Yes, Hard Rock Hotel Marbella – Puerto Banús allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per night. A cleaning fee of EUR 75 also applies. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Marbella – Puerto Banús?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Hard Rock Hotel Marbella – Puerto Banús?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hard Rock Hotel Marbella – Puerto Banús?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hard Rock Hotel Marbella – Puerto Banús located?

Located in Puerto Banús, this spa hotel is within a 15-minute walk of Centro Plaza and Puerto Banús Marina. Malaga Province Beaches and Playas del Duque are also within 15 minutes.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 535 reviews" "
Rating 8 - Good. 120 out of 535 reviews" "
Rating 6 - Okay. 52 out of 535 reviews" "
Rating 4 - Poor. 17 out of 535 reviews" "
Rating 2 - Terrible. 26 out of 535 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALEXANDER

Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

Reddouane

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia Excelente hotel muy buena atencion
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A impactful, wow factor hotel, with a live band setting up in the lobby as we arrived. Sadly disappointing check-in: slow service, no arrival acknowledgment, no double bed available (despite the hotel clearly not being at capacity and despite having checked in online 2 days earlier). Vouchers offered for a free drink with a spend of €30 in the on-site restaurant when dinner was included in our Half Board rate, the same for an off site restaurant, plus a glass of cava each from the main bar which we saved for departure. Recommended not to use the beach access pathway in the evening - a welcome warning as the subway was intimidating enough in daylight! Hotel was clean & tidy & smelled delightful in the accommodation corridors, although the fishy aroma from dinner on Sunday evening seemed to linger downstairs somewhat into Monday. Disappointed to only see 2 brief live acts during our stay (Saturday night until afternoon) Deluxe bedroom was fine. Nice. Pool view with balcony which would have been a great perk if there had been anything happening around the pool on the stage or terrace or DJ dome. TV was limited - eventually found Film4 in English - HR music channels were not interactive, playlists not always playing smoothly or sync’d with the ‘video’ (single covers to ID track playing). No access to Netflix:Prime:apple - chrome cast didn’t work. Food in main restaurant was generally good, fresh & plentiful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamal

Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Stayed 1 night in Oct 2024

10/10 Excellent

Alistair, Warlingham

Stayed 3 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna-leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel Extremely clean Fantastic breakfast and dinner Highly recommend Would definitely return
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hard Rock in every way including the vip services available to any guest, including having a guitar delivered to our room just for fun at no charge. Our only negative was our room service experience. The food was delicious, but If I’m paying $28 for a burger, I would expect a plate. Our dinner was handed over in a paper bag.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was travelling here for a triathlon, and the hotel staff were incredibly helpful in every way they could be.
Stayed 5 nights in Oct 2024

8/10 Good

Tally

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Francisco, Cicero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay, the property is exactly what you would expect for the area. It's clean, quiet, has a very nice pool and bar. Staff was very friendly and approachable. The bartenders at the lobby bar were my favorite. They were always smiling and making conversation with everyone. They definitely made everyone feel welcomed. There was only one time that a front desk agent was a bit rude and snippy but I didn't stay with him long.
Stayed 6 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good hotel perfect location. Had ants in the room and had to moan everyday about cleaning our room as wasn’t done
Stayed 4 nights in Oct 2024

8/10 Good

ANIBAL, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place is nice and good breakfast buffet. No available parking at hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Taralee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and check out. Nice walkable area to the beach and boardwalk.
Stayed 7 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great location!!
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like rock stars at the Hard Rock Hotel Marbella: VIP check-in, upgrade to a view room and access to casino and Balinese beds by the pool. This resort hotel with all the fixings was such a nice break from the hotels in tourist hotspots, we’ve been staying in on our Andalusia trip. The excellent lobby bar had live music and the breakfast buffet was sumptuous.
Stayed 1 night in Oct 2024

8/10 Good

Isaac

Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and amazing buffet breakfast. Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Gayane

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close enough to walk to the beach
Stayed 4 nights in Jul 2024

10/10 Excellent

Sharmila

Liked: Cleanliness, amenities, property conditions & facilities
The subway from the hotel to the beach was very dirty
Stayed 4 nights in Sep 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024