We stayed at Willow Point to celebrate my sister's engagement. The house was amazing and our party kept saying that we will definitely be back in the future! However, after our stay the property management company, Windermere Vacation Rentals Lake Chelan, charged my credit card a completely different, much higher price without notifying me. They claimed that when booking through VRBO, the housekeeping fee was incorrect and charged me after the fact without notifying me of the cost discrepancy. I wish that Julie with the property management company would've reached out to me prior explaining the miscommunication between them and VRBO and gave me the option to move forward with the reservation. We would've been accommodation and understanding of error and still moved forward if we were given the option before our stay. She also sent a picture claiming that my party drew on the walls with crayon, however in the rental agreement I listed each members name and their age of 21+.... I would use extreme caution when booking this property as they try to scam any way that they can. In summary, the house itself was fantastic, but dealing with the property manager was an absolute nightmare.