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Mastiff Grand Manali

3.5 star property
Family-friendly resort with 2 restaurants and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mastiff Grand Manali

Exterior
Premium bedding, Select Comfort beds, in-room safe, desk
Exterior
32-inch LCD TV with cable channels, TV, fireplace
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is HK$388
HK$447 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Room

Premium bedding, Select Comfort beds, in-room safe, desk

Premier Room

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Duplex Room

Premium bedding, Select Comfort beds, in-room safe, desk

Duplex Room

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for River View Room

Premium bedding, Select Comfort beds, in-room safe, desk

River View Room

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, 4 Bedrooms

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, 4 Bedrooms

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Kullu Manali National Highway, District Kullu, Manali, Himachal Pradesh, 175 131

What's nearby

  • Mall Road - 3 min drive - 3.6 km
  • Tibetan Monastary - 5 min drive - 5.0 km
  • Hadimba Devi Temple - 7 min drive - 7.1 km
  • Gayatri Temple - 13 min drive - 11.6 km
  • Solang Valley - 14 min drive - 16.2 km

Getting around

  • Kullu (KUU-Kullu Manali) - 77 min drive

Restaurants

  • ‪Pizza Olive - ‬11 min drive
  • ‪Café Coffee Day - ‬4 min drive
  • ‪Fat Plate - ‬9 min drive
  • ‪Fat Plate - ‬10 min drive
  • ‪Vibes - ‬4 min drive

About this property

Mastiff Grand Manali

Family-friendly resort near Mall Road
Consider a stay at Mastiff Grand Manali and take advantage of a free manager's reception, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • A TV in reception, a banquet hall and a porter/bellboy
Room features
All 95 rooms boast comforts, such as 24-hour room service and fireplaces, in addition to perks, such as premium bedding and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Balconies, separate sitting areas and electric kettles

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee daily 7:30 AM–11 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free manager's reception
  • 24-hour room service

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: INR 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 02AABCI3780R2Z8

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citrus Manali Resorts Hotel
Citrus Manali Resorts
Citrus Resorts
Aveda Hotel, Manali Hotel Manali
Citrus Manali Resorts Resort Kullu
Citrus Manali Resorts Resort
Citrus Manali Resorts Kullu
Citrus Manali Resorts
Mastiff Grand Manali Resort
Mastiff Grand Manali Manali
Mastiff Grand Manali by OTHPL
Mastiff Grand Manali Resort Manali

Frequently asked questions

Is Mastiff Grand Manali pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mastiff Grand Manali?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Mastiff Grand Manali on 26 Nov 2024 start from HK$388.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mastiff Grand Manali?

Self-parking is free at this property.

What time is check-in at Mastiff Grand Manali?

Check-in begins at 1 PM.

What time is check-out at Mastiff Grand Manali?

Checkout is at 11 AM.

Does Mastiff Grand Manali provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Mastiff Grand Manali located?

This family-friendly Manali resort is located on the riverwalk, within 3 mi (5 km) of Mall Road, Solang-Nullah and Himalayan Nyinmapa Buddhist Temple. Gelukpa Cultural Society Gompa and Hadimba Devi Mandir are also within 3 miles (5 km).

Mastiff Grand Manali Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

amarjit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
Stayed 2 nights in Jun 2024

2/10 Terrible

Reetamdhara

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
Stayed 5 nights in Mar 2021

6/10 Okay

REKHA

Liked: Cleanliness, staff & service
Pleasant, spacious
Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.

8/10 Good

Jitesh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Require to improve luxry stay in hotel 4* catagory
Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Manoj, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Bachelors to Family
Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good..
Good.we had a good experience.keep up good work. We had fun.

6/10 Okay

Prashant, Delhi

Disliked: Cleanliness, property conditions & facilities
Avoid this hotel till fully renovated
Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.

10/10 Excellent

suresh, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with river n hill view
The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.

8/10 Good

Rahul, Delhi

Liked: Cleanliness, staff & service, room comfort
Feedback
Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.

8/10 Good

Masum, Dhaka, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. I really enjoyed
Awesome. I am very happy. Very good place and nice surrounding

6/10 Okay

NAVJOT, amritsar

Liked: Cleanliness, staff & service, room comfort
Beautiful views but technology needs improvement.
We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!

4/10 Poor

Piyush, Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Breach of trust and poor rooms
On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over. On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part. Same was the experience of another couple who checked out with us on 16 feb 2015

6/10 Okay

sarla, delhi

Liked: Room comfort
Disliked: Staff & service
great location
Frustrated with room service.

8/10 Good

Kart,Maha&Arun, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views
Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet. Overall, great property, lovely atmosphere and central location.

8/10 Good

tiwana

Liked: Property conditions & facilities