The front desk receptionist was a bit rude and dismissive (the one with the braces). I wish I could give 5 stars to the concierge attendants. They were very attentive and nice.
Habibah Maryam Mujahid
2025 年 4 月入住 3 晚
10/10 超赞
Ayishatu
与配偶出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alhamdu Lillah I was very happy and satisfied with this hotel. The service was great and the housekeepers always helped me with any of my needs. I really appreciated and thanked all the workers/staff members. In sha Allah I wish to come back here again!!
Ayishatu
2025 年 4 月入住 1 晚
10/10 超赞
Naila
2025 年 4 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Rooms are very neat and clean.breakfast is very good
Naila
2025 年 4 月入住 2 晚
8/10 还可以
aqdus
与家人出行
2025 年 4 月 10 日
Nice hotel, but not clean
aqdus
2025 年 4 月入住 5 晚
10/10 超赞
Sami
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Top!
Sami
2025 年 3 月入住 2 晚
10/10 超赞
atil
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Very goof amazing breakfest
atil
2025 年 4 月入住 3 晚
10/10 超赞
Amina
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best hospitality, best personnel and best hotel in front of Haram’entrance.
The hotel exceeded my expectations to the point that I extended my stay with them.
The receptionists at Tower 2 of the hotel Al Manakha Rotana were so kind, helpful and lovely.
The guestService is excellent.
This has been a 5/5 experience.
Amina
2025 年 3 月入住 2 晚
10/10 超赞
MURODJON
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Very good
MURODJON
2025 年 3 月入住 2 晚
10/10 超赞
Muhammad
与家人出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, good food, excellent staff.
Muhammad
2025 年 3 月入住 8 晚
10/10 超赞
Farukh
与家人及幼儿出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Five star place with family with all the food options and market around. Right at haram of masjid nabwi.
Farukh
2025 年 3 月入住 3 晚
10/10 超赞
Mohamed
与配偶出行
2025 年 4 月 2 日
满意:服务设施
Very clean and delicious food
Mohamed
2025 年 3 月入住 6 晚
10/10 超赞
Aisha
与家人出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only hotel ill ever stay in if i go to Madina. It has truly won over our hearts completely and its convenient location made our ibadah very easy. Kudos to the team for their hard work. This hotel is true luxury and convenience.
Aisha
2025 年 3 月入住 2 晚
10/10 超赞
Kareem
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice stay
Kareem
2025 年 3 月入住 5 晚
8/10 还可以
Marwan
2025 年 3 月 27 日
满意:清洁度
Very good
Marwan
2025 年 3 月入住 4 晚
10/10 超赞
Adil
2025 年 3 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Best experience in medina to donate , hotel was awesome and so were the staff , stand out staff was Hashim aljelani.
Adil
2025 年 3 月入住 3 晚
10/10 超赞
Muhammad,sammamish
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Right across the gate 309 of the Prophet’s mosque. 5 mins walk max.
The restaurant was excellent as well.
Muhammad
2025 年 3 月入住 4 晚
2/10 糟糕
Assma
与家人出行
2025 年 3 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
STAY AWAY. My family and I tend to travel internationally regularly from the United States. The room was not what we expected and when we tried to upgrade or change it, the management refused. The management was very rude. One time as we were praying at the mosque, my 13 year old son told them he lost us and if he can get a key to the room and they refused to do so leaving him scared and terrified. We ended up booking a suite at Zamzam hotel and it was amazing all around. I would definitely recommend Zamzam if anyone is looking for a great experience in Medina.
Assma
2025 年 3 月入住 5 晚
10/10 超赞
Imane
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Imane
2025 年 3 月入住 2 晚
10/10 超赞
Muhammad
与配偶出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent but they instead refund my wrong date entry the doubled the price for my desired dates.
Muhammad
2025 年 3 月入住 2 晚
10/10 超赞
Ayishatu
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alhamdu Lillah every thing is very good buy with microwave to warm my food will make it much better thank you 🙏🙏🙏🙏
Ayishatu
2025 年 2 月入住 7 晚
10/10 超赞
ahmed
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the hotel, very clean, very nice people and had a great time
ahmed
2024 年 12 月入住 2 晚
6/10 一般
Sanjida
2025 年 2 月 22 日
满意:住宿条件和设施,清洁度
The hotel is new nice condition very near to haram .The receptionist behavior good not exceptional.The room
Cleaning staff is not available always .After setting the cleaning bell they didn’t show up .only 1days I got full cleaning service and 1day even half .Overall average.Breakfast is good
Sanjida
2025 年 2 月入住 4 晚
10/10 超赞
Hira
与家人及幼儿出行, 与家人出行
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very nice and comfortable place to stay.
Good breakfast buffet.
Walkable distance to the Haram.
It's closest to the gate 310/309.
It location is a little further from the women entrance which is through gate 12 and 16 and falls at the other end from the hotel.
So walking to get to women entrance inside the masjid takes about 10-15 mins depending on how fast you walk.
Otherwise it's a nice location.
Mohammad naeem offered us good service in our room