8/10 Good
Hilary A.
19 Feb 2024
Fabulous property, amazing location
The property is set in wonderful grounds and is well furnished. We had everything we needed for a 4 day stay. The fire in the lounge was a lovely focal point throughout the time we were there and we would love to return in summer when we could use the pool.
Unfortunately Vrbo’s computer system did not appear to communicate with the property agent’s which led to various problems, including the property manager not knowing that we had paid the deposit. A phone call with the property agent easily sorted the issues out but it was a stressful time whilst happening. We paid a large damage deposit which we have neither received back nor been told when it will be repaid, despite contacting both Vrbo and the property manager. Hopefully someone will eventually decide to refund this money but I will never use Vrbo again.
Hilary A.
Stayed 3 nights in Feb 2024