Luzerner Alps Casino Hotel

"The hotel is slightly dated, but the service was great. Very helpful reception staff"

"This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland. "

"Beautiful property. Wonderful service and food."

"Wonderful property overlooking the lake. Staff are very professional; welcoming and attentive. Room was recently refurbished and to a high standard - very enjoyable and comfortable"

"The staff incredible! Our stay was lovely. Restaurant great view of city. The hotel is central to shops and dining. We would stay there again."

"Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door...

"Had a wonderful stay at this hotel! The room was spotless, and the entire property was well-maintained. The breakfast buffet was excellent, with a great variety of fresh options. The location was convenient—just a short bus ride to downtown. Would definitely stay here again!"

"Had a lot of fun. The properly has old Swiss architecture that we absolutely loved. high quality upgraded beds and bathrooms that made the trip super comfortable. "