Ascott Lujiazui hotels

"Easy access to shopping areas "

"The staff were very helpful, respectful, friendly and detail attentive. They were always providing the first rate service - just everyone! I am very much impressed by their eager to meet the needs of the guests. I’d like to mention Nilo in particular. When we were checking out, there was a small issue. He was so patient and helpful. He went extra ways to help, always smiling! The facility is a bit old, with places showing some wear and tear (for example, the carpets may not be the cleanest). But the location of the hotel is superb and the price is reasonable for a five-star hotel. "

"The hotel was extremely flexible allowing early check-in and late check-out for a little extra costs. Perhaps, the best location in Shanghai with nice views on the city, river, etc. with cosy, superb rooms and service. Only the breakfast was a bit too crowded for a 5 star hotel."

"I stay at grand Hyatt every time in Shanghai. Immaculate room with wonderful view. "

"It was a great stay for families. Very close proximity to people square and different malls. Very clean and well maintained. My family had a really great stay here and would love to stay at this hotel again. Thank you."

"Nice stay"

"Beautiful hotel. "

"Views of the hotel rooms are very nice. Staffs are proactive, helpful and kind. Surrounding area is cozy and quiet. I will stay here again for my next visit in SH."

"Excellent location, can't ask for a better location in Shanghai. Room is comfortable, food in the restaurant is great, but a bit pricy. However, you can always find other great choices on the street, as there are plenty of great restaurants nearby."