I got an email saying I may be upgraded at my check in. Little did I know that I was going to be charged for it. Secondly, $78 to park overnight? Ridiculous, like the $40 amenities charge for something I was never going to use during my 15 hour stay. Lastky, I texted the Valet parking to bring my car to the front of the hotel before I checked out. Shocker, the car wasn’t there. Either the valet driver had been sleeping or just didn’t care. Oh, one last thing. Santa Monica has changed big time since my last stay in January 2020. The amount of homelessness and empty store fronts is as bad as San Francisco. Don’t sleep with your windows open either as the homeless love to yell all night about whatever. Won’t be going back in a hurry.
thomas
2025 年 2 月入住 1 晚
10/10 超赞
John
2025年02月12日
满意:清洁度、员工和服务、住宿条件和设施
John
2024 年 11 月入住 1 晚
10/10 超赞
LaToya
2025年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
LaToya
2025 年 2 月入住 1 晚
10/10 超赞
TIRSO EDUARDO SANCHEZ
2025年02月6日
满意:员工和服务,清洁度
TIRSO EDUARDO SANCHEZ
2025 年 2 月入住 1 晚
10/10 超赞
Sarah
2025年01月16日
满意:清洁度、员工和服务、服务设施
We love the staff who work at the Viceroy -everyone is very helpful and friendly.
Pools are very small, no hot tub. Area around the pools not as pictured and described. I would not consider the restaurant/bar as “a vibrant scene” and we were there on the weekend.
Katherine
2024 年 12 月入住 3 晚
10/10 超赞
KATHLEEN A
2025年01月3日
满意:清洁度
KATHLEEN A
2024 年 12 月入住 4 晚
8/10 还可以
Judith
与家人出行
2025年01月2日
满意:清洁度、员工和服务、住宿条件和设施
I don’t know why the hotel still gives out small plastic water bottles. Very non eco-conscious. Also, no coffee maker or hot water source in the room. Very poor room service options as well.
Judith
2024 年 12 月入住 4 晚
10/10 超赞
Louis-phylippe
2025年01月1日
满意:清洁度、员工和服务、住宿条件和设施
Louis-phylippe
2024 年 12 月入住 5 晚
8/10 还可以
Jennifer
2024年12月31日
满意:清洁度、员工和服务、客房舒适度
Probably a 3-3.5 star hotel
The pros are location, clean, friendly staff, small bottles of water available in lobby, nice vanity mirror/area, fridge.
Cons are no coffee in the room, no glasses in the room to get a drink, carpet was old. We are up early and had to wait for something to open to get coffee.
Jennifer
2024 年 12 月入住 7 晚
6/10 一般
Alexander
2024年12月31日
Alexander
2024 年 12 月入住 3 晚
10/10 超赞
Jennifer
与家人出行
2024年12月30日
满意:清洁度、员工和服务、住宿条件和设施
Amazing staff so welcoming. Beach luxury. Such a vibe.
Jennifer
2024 年 12 月入住 1 晚
10/10 超赞
Paul
2024年12月28日
Paul
2024 年 10 月入住 3 晚
2/10 糟糕
真实旅客
2024年12月26日
满意:住宿条件和设施,员工和服务
不满意:客房舒适度,清洁度
Missing basics
The hotel is in a great location but missing a lot of basics — no coffee in room and none at lobby, coffee bar has 6$ coffeee but long wait times. Internet is poor and spotty and disconnects after a day. Dog friendly property so hard to get a good nights rest. Will not return