It's abundantly clear that no one who works here cares about the place in the slightest. No one takes notes, the place is actively falling apart, the plumbing is busted in places, appliances like the fridge don't work, they didn't connect two reservations we had, forcing another check in, and altogether it was just a complete mess. I thought the first time I stayed we might have just had a rough room, but the second one was even worse. Never again.