Tricky to find and wasn't expecting to have to email a scan of driving license and credit card. The apartment was nice and double glazing worked really well so really quiet. The downside was the heaters were on and the apartment was way too hot which made sleeping tricky.
Simon
2019 年 11 月入住 1 晚
8/10 还可以
Chi Wai,Hong Kong
2019年10月3日
满意:清洁度、住宿条件和设施、客房舒适度
Great apartment
West End One is in a fantastic location that cannot be beat! The apartment is lovely and spotlessly clean throughout. The bathroom can do with an upgrade as water pressure is for the shower is a little low and some areas in bathroom has had some water damage. This is a great apartment and would be even better if it had air conditioning units in living area and bedroom
Chi Wai
2019 年 9 月入住 2 晚
8/10 还可以
JENNIFER
2019年09月24日
满意:客房舒适度,清洁度
不满意:员工和服务
Overall satisfied
Happy except we had 4hrs wait till we could get in!! No proper communication
JENNIFER
2019 年 8 月入住 1 晚
8/10 还可以
Henrik
商务旅客
2019年09月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Henrik
2019 年 9 月入住 1 晚
10/10 超赞
Chelsea
2018年12月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chelsea
2018 年 12 月入住 1 晚
8/10 还可以
真实旅客
2018年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super waren die Lage und Ausstattung. Ein Haartrockner wäre noch schön gewesen. Leider extrem hellhörig. So stört es nicht weiter, aber wenn man morgens um 7 Uhr jeden Schritt der Person hört, die über einem wohnt, ist das schon recht ärgerlich. Da halfen auch meine Ohropax leider nicht. Es ist jedoch erstaunlich, wie wenig Lärm von draußen eindringt.
真实旅客
2018 年 12 月入住 1 晚
4/10 很差
Johnny N.
2018年10月27日
Smelly and uncomfortable
My two biggest problems were the bad smell of the unit itself (possibly from a Smoker)
I reported this to customer relations on the first day. And I got a “sorry.” Then due to the proximity to all the restaurants. I was unable to get any fresh air because the exhaust from the vents are at the same level as the windows.
And one place must have been burning rubber.
So I either had smoke from inside or exhaust from outside.
My second issues was one of lack of decor or any attempt to make the room
Pleasant at all. And the strangest shower with only half a door.
Johnny N.
2018 年 10 月入住 5 晚
8/10 还可以
真实旅客
2018年10月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Syysloma Lontoossa
Hotelli oli loistavalla paikalla ja huoneessa oli kaikki mahdolliset tarvittavat kodinkoneet. Vuodevaatteissa oli vieraita hiuksia.
真实旅客
2018 年 10 月入住 4 晚
10/10 超赞
Danny
2018年06月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Apartment in great location
I booked this apartment at very short notice when very few hotel rooms were available and was a little unsure but it was actually perfect for what I needed - lovely large, clean, quiet flat in a perfect location pretty much on Leicester Square.. As per some other reviews, be aware that depending on which apartment you get, there may be a good few stairs to climb up (Apartment E where I stayed is right at the top) and the only other thing to be aware of is that as there is no reception, just key coded doors, you are asked to provide proof of ID and credit card via email which is a little clunky, but worked out fine for me. I'll definitely stay here if I need somewhere in the vicinity again.
Danny
2018 年 6 月入住 1 晚
8/10 还可以
真实旅客
2018年04月8日
满意:员工和服务,清洁度
不满意:客房舒适度
Good place in the heart of London with a few issue
The location is excellent and the Apt was clean and as presented.
Please note that Apt E is a 5 story walkup. The bed and pillows are not comfy.
真实旅客
2018 年 3 月入住 8 晚
8/10 还可以
Rebecca
2018年01月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location and lots of space!
Good experience and would book again - the location is ideal and despite being so central, it’s really quiet in the apartment. (Only issue was water in loo tank took some time to fill up which made for some flush delays!!)
Rebecca
2018 年 1 月入住 1 晚
10/10 超赞
Peter
2017年10月18日
满意:清洁度、住宿条件和设施、客房舒适度
Peter
2017 年 10 月入住 1 晚
8/10 还可以
claudio jose furtado
2017年08月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
claudio jose furtado
2017 年 8 月入住 4 晚
10/10 超赞
真实旅客
2017年05月13日
满意:清洁度、住宿条件和设施、客房舒适度
Great location
Great location, great price, perfect for our needs. It was clean, and tidy. Overall very happy. There were no hotel staff as it was an apartment. We were emailed instructions on how to get it, it was very easy.
真实旅客
2/10 糟糕
真实旅客
2017年05月1日
不满意:员工和服务
Appartment nicht verfügbar (Ausrede fadenscheinig)
Sehr unerfreulich, daß mein Appartement nicht verfügbar war. Es hat insgesamt 3 Stunden gedauert, bis ich in einem anderen Appartement untergebracht war.
真实旅客
4/10 很差
真实旅客
2017年04月30日
满意:客房舒适度,清洁度
Good location,but no hot water
Unit A...first impression was bad stench in stairwells, yuk. Unit was fine, spacious and comfortable. Central location. But big problem was no hot water in bathroom. Could have called 24 hour service one, but did not have time to wait for arrival and repair. So I took a cold shower and slipped in the tub in the process. Would also have also appreciated luggage storage, nearest train station is a 10 minute walk through throngs of people.
真实旅客
8/10 还可以
Anwar,London Trafalgar Square
2017年04月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic !
pleasant would love to stay again, only downside is the flight up stairs and ensure you close the door behind you properly.
Anwar
10/10 超赞
Catherine
2017年02月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic location yet quiet. Very spacious, spotlessly clean and well equipped. Very impressed overall.
Catherine
2/10 糟糕
Jean-Luc
2016年05月2日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
This is not a hotel. No facilities for tourists.
This is not a hotel, just an apartment. NOBODY, only contact by e-mail, access only at 16:00 (what do you do with your kid and luggage?). No reception, no breakfast, no luggage keeping.
My last experience with hotel.com.
Jean-Luc
6/10 一般
Simon
2016年03月18日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Average, cheap / ok to set your head down for a sl
Average, good value as in was cheap.
Simon
10/10 超赞
真实旅客
2016年03月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
SUPERB LOCATION
Make sure you obtain entry codes before arrival . Apartment is large and super clean , excellent décor . Superb location . Will definitely book again soon .
真实旅客
8/10 还可以
James L. B
2016年03月7日
满意:清洁度、住宿条件和设施、客房舒适度
West End Gem of an apartment
I stayed at WestEnd One for 2 weeks to catch up with theatre in the West End.
I can't think of a better located apartment for this. Within walking distance to almost every venue ( except Wicked at Apollo Victoria) and within stone's throw of the Leicester Square TKTS booth, I was literally at the doorstep of theatre land; with the restaurants and shops of Soho, Chinatown, Covent Garden and Regent Street all around. I'd definitely choose to stay here again for my next trip.
James L. B
4/10 很差
Robert
2016年01月18日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Lovely place, too many stairs
The place was great. However, I almost died climbing all the stairs. Wouldn't stay again because of the stairs, too many stairs
Robert
4/10 很差
fabrice c.
2015年12月24日
不满意:清洁度、员工和服务、客房舒适度
sejour en ville avec enfants
POSITIF : L'hôtel est très bien situé.
NEGATIF : Avions réservé 2 chambres et avons eu un appartement avec une chambre et un mini clic-clac dans le salon pour les enfants. Malheureusement pas de service de réception
Pas de service d'étage quotidien, odeur d'égouts, chasse d'eau à l'ancienne (pomper) fenêtre et radiateur cassés.pas d'ascenseur.
En gros salle de bains vétuste et un tapis très sale dans le salon.
Pas de commentaire pour la cuisine.
fabrice c.
8/10 还可以
Therese,Schweiz
2015年11月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Die Fenster im Schlafzimmer sind nicht dicht, was besonders im Winter oder bei stürmischem Wetter sehr unangenehm ist.
Es besteht keine Möglichkeit, das Gepäck im Haus zu deponieren, was bei einer Eincheck-Zeit von 16 Uhr und einer Auscheck-Zeit von 11 Uhr zum Problem werden kann, weil einem nur noch die zeitaufwendige Gepäckaufbewahrung in einem der grösseren Bahnhöfe bleibt. Zum Glück war man so flexibel, dass wir bei der Ankunft den Koffer ins Zimmer stellen konnten, sobald unser Vormieter ausgezogen war.